This profile is uncertified and using publicly sourced data
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Business Details
About
BakeryCoffee Shop
Stop by and experience some of the sweetest creations in Marshall, Virginia here at Cupcake Heaven. Radiating that small hometown feel, the fresh scents of coffee and cupcakes fill the air. With the best tasting treats in town, there’s no sweeter place to meet. Have a seat and enjoy a gourmet cupcake or pick up a box to go. With 12 delicious flavors daily there is something for everyone!
Location
Hours
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 4:00 PM
ThursdayClosed
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.