Wendy's

3.7
636 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
811 N. Main Street, Marion, VA
24354, United States

Hours

Reviews

3.7
636 reviews
5 stars
252
4 stars
144
3 stars
109
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving old, cold, or improperly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, unorganized staff, and incorrect orders, contributing to a negative dining experience.

Cleanliness

Several customers noted cleanliness issues, including dirty conditions and unsanitary practices.

Staff Attitude

While some staff were praised for friendliness, others were described as rude or unprofessional, impacting customer satisfaction.
  • CB
    Crystal Bridgeman
    Dec 20, 2025
    1.0
    So a while back we ordered late and they didn't have Frosties and we waited for a while on food but it was old and cold. All of it. So after a couple of attempts and making it right it finally got there. The other night ordered a biggie bag and everything was again old & cold. I didn't even call back. I don't want a replacement or anything else from this location ever again.
  • JH
    Jayson Hoover
    Dec 8, 2025
    1.0
    Every time I go to Wendy's of the mornings, the food is always taste bad and bread is hard to chew and the manager a red head guy, he can be hateful at times and not friendly and it doesn't do good to complain about anything because it gets worse. I'll be never return.
  • SH
    Suzanne Horne
    Nov 1, 2025
    3.0
    Just like most Wendy's because the food is made when it's ordered the service is slow. So if you are in a hurry than this is not the place to go.
  • AT
    Ashton Testerman
    Oct 25, 2025
    1.0
    Found ants in my food along with hair
  • BJ
    Blaine “Left Hook” Johnson
    Oct 10, 2025
    1.0
    This location is NOT, NOT, NOT up to Wendy's standards! My burger was not made as I ordered. Fries were old, cold, and rubbery. Burger was begrudgingly re-made, but was still wrong. Burger did NOT have that familiar Wendy's fresh taste, etc. Something was indeed wrong as I got a bad gut ache later as I was driving to Michigan. I got diarrhea and had to stop several times to use the restroom. Very unpleasant! There are serious cleanliness, food prep, and customer service problems at this location. Staff was very rude and unprofessional. There is a very bad vibe in that place.

Frequently Asked Questions About Wendy's

Is 855 - 4770 811 North Main St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 811 N. Main Street in Marion, VA?

Wendy's is open Monday through Saturday from 6:00 AM to 12:00 AM, and on Sunday from 7:00 AM to 12:00 AM.