McDonald's

3.5
1332 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1120 N Main St, Marion, VA
24354, United States

Hours

Reviews

3.5
1,332 reviews
5 stars
432
4 stars
299
3 stars
269
2 stars
111
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from management.

Food Quality

There were numerous complaints about food being cold, incorrect, or poorly prepared, with some customers expressing disappointment in the overall quality.

Cleanliness and Facilities

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and the absence of changing tables.

Inconsistent Experience

Customer experiences varied significantly depending on the shift and staff working, leading to mixed reviews on service and food quality.

Pricing Concerns

Many customers felt that the prices were too high for the quality of food and service received.
  • KP
    Kim P
    Nov 11, 2025
    4.0
    I used the drive through. My fries were hot but too SALTY and my cheeseburger with no picked was almost cold with cod cheese.
  • JW
    Joshua Willis
    Nov 9, 2025
    3.0
    Service fairly fast. Food was decent. My biggest problem is there were no changing tables in either bathroom. I had my 2yo with me and had to change her on the floor. No reason to not have changing tables in a restaurant that advertises as family
  • VG
    Virginia Gwyn
    Nov 8, 2025
    3.0
    Has a double drive thru window but left the outside lane waiting to give an order. I waited 15 minutes and still couldn't order they were taking orders on the inside lane of people that pulled up well after I did. I finally gave up and went inside and waited for awhile before anyone came to take my order. I complained and their excuse was we're short staffed. But they still had both lanes open but not taking orders on both lanes. McDonald's has really gone down hill
  • MA
    Maria Alcaino
    Oct 30, 2025
    2.0
    I feel for the poor employees working so hard here. Very disappointed in corporates decision to take out the changing tables in the bathrooms. I had to awkwardly change my son on one of the benches after asking an employee where the changing tables are and informed there are none due to corporates decision. Just sad.
  • LT
    Lucus Thompson
    Oct 23, 2025
    3.0
    foods normally good. Service is alright most of the time. But for the love of god please update your hours accordingly. They are not open 24 hours, i think its either 5-12 or 6-12 and i love getting a burger at 1 in the morning and the disappointment was very real last night😂 Edit: Went there today and the lady and I accidentally both let go of the bag too soon, she was awesome about it, had the food remade in under a minute. Not sure what her name was but shes a fantastic employee.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1120 N Main St in Marion, VA?

McDonald's is open 24 hours from Monday to Saturday, and on Sunday, it operates from 6:00 AM to midnight.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 10:00 PM, except on Fridays and Saturdays when it extends to 11:00 PM.