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Charleys Cheesesteaks

4.4
(512 reviews)

Business Details

1149 N Main Street, Marion, VA
24354, United States
(276) 706-8888
https://order.charleys.com/menu/smyth-valley-crossing/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
1149 N Main Street, Marion, VA
24354, United States

Hours

Reviews

4.4
512 reviews
5 stars
357
4 stars
79
3 stars
33
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food as delicious, particularly the Philly cheesesteaks and fries, although some noted inconsistencies in quality and freshness.

Service Experience

While many reviews highlighted friendly and helpful staff, there were several complaints about rudeness and unprofessional behavior from certain employees.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the restrooms.

Pricing

Several customers found the prices to be high relative to the portion sizes and quality, with some expressing disappointment over value for money.

Management Issues

There were mentions of poor management and staff training, with some customers feeling that the service could be improved significantly.
  • ER
    Eric Robbinette
    Feb 2, 2026
    1.0
    622 p.m. on a Monday, I walked in yelled three times and stood there watching them clean the back of the store for 15 minutes before I left
  • JL
    Julius Loera
    Jan 18, 2026
    5.0
    Store is super clean, very excellent quality of the sandwiches and service was impeccable! Thank you to the kind young man who serviced me!
  • LR
    Lily Robins
    Jan 18, 2026
    5.0
    The food was amazing! I got the large chicken California with extra meat and cheese and the girl that made it did an excellent job! Way better than the Abingdon store. The staff in Marion is awesome, and was basically no wait time. Everyone there is super nice, the guy(tall) that was there had good customer service! Will definitely be coming back!
  • MT
    Mike Thomas
    Jan 18, 2026
    5.0
    We came all the way from Abington to eat at this store, far better than the store in Abington. The staff was nice and respectful and the food was great.
  • CB
    Crystal Brooks
    Jan 10, 2026
    5.0
    The staff are wonderful. The food was fantastic.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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