Taco Bell

Reviews

• TT

  Terri

  5 days ago
  1.0
  why ask me what kind of sauce I want then I look in the bag there is no sauce.
• SX

  Shirzada Xpress

  May 2, 2026
  1.0
  Super slow service
• MS

  Michael St.Onge

  Mar 29, 2026
  1.0
  I am a delivery driver for gigwork platforms such as DoorDash, GrubHub and Uber Eats. I am very frustrated by the way delivery drivers are treated at restaurants with drive through customer service. All I want is to be treated with the same respect as all of your other customers. When I visited your drive through today to pick up an order for my client, I was told I need to come inside to pick up my order. I have absolutely no problem with this if all your other customers get the same treatment. I understand if it is a larger order or a catering order but this is for exactly the same type of order all you other drive through and mobile order customers place all day long. They can drive up and place a new order and it is ready when they get to the window. I drive up and let you know I have arrived to pick up an order for my client and am told I need to wait inside. It doesn't take any longer to make my order than the guy in front of me in the line. It doesn't take you any longer to pass it to me through the window than it does over the counter. How dare you treat my order like I am some kind of lower class human being and then have your team spout the company line to me.... "sorry, you have to come inside to get your order. It is company policy." WHY? My order is no bigger and no more complicated than all the customers you treat with respect. I will not be picking up any future orders from your restaurant and I will tell the world why they should take their business elsewhere until someone can apologize to me and convince me I will be treated fairly by your establishment. This feels like we are stepping back 50 or 60 years and treating the "help" like I should be sitting in the back of the bus or using the back door to pick up my order so all the finer class people do not need to dirty their eyes by looking at me. I hope everyone else reading this can have the courage to make their voices known for simple human decency and fair treatment for all. I am tired and frustrated. I work hard for my money and there never seems to be enough. It makes me angry to be disrespected like this over and over and I say enough. Have a good evening.
• BM

  Barbara McLean

  Mar 11, 2026
  2.0
  Just left the Taco Bell on Sudley because we couldn’t get any help. Only way to order was kiosk and employee wasn’t helping. At least this location had a helpful employee but she, too, had trouble finding the new chalupa. Food was ready quickly but very sparse on the chicken. Found out this one owned by same people as the other one. These owners need to go to Chick Fila customer service school.
• KS

  Kevin Salvatierra

  Feb 18, 2026
  5.0
  Samantha taking my order provided such great service at the drive thru counter. Made sure my food was made correctly, quickly, and always wore a smile. This is definitely my go to Taco Bell for lunch breaks in Manassas!

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