Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
While many customers praised the friendly and helpful staff, there were numerous complaints about poor service, including long wait times and rude interactions.
Food Quality
Customers enjoyed the smoothies and food when prepared correctly, but there were several reports of inconsistent quality, including incorrect orders and unsatisfactory food presentation.
Cleanliness
Some reviews highlighted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions, including flies and hair in food.
Staffing Issues
Several reviews mentioned understaffing during peak hours, leading to slow service and mistakes in orders.
Overall Experience
The location received mixed reviews, with some customers expressing loyalty and satisfaction, while others vowed not to return due to repeated negative experiences.
CC
Cecibel Chuquimarca
Nov 2, 2025
2.0
I usually order the same smoothie, but this time did not taste any good. My $13 smoothie was a waste.
ND
Noe Diaz
Nov 1, 2025
5.0
Staff and food is excellent.
JB
Jeff Begley
Aug 12, 2025
1.0
Kid walks up to the register after spotting me waiting. I say hi and am met with a blank stare. I look at the menu and don't see the cappuccino smoothie and ask "where's the smoothie with the coffee?" Kid says they don't have a smoothie with coffee. Finally find the mocha madness smoothie and ask again. "No coffee smoothie?" Kid says no. Okay then. Heading to Smoothie King. Kicker? There's like 4 adults and a manager standing in the back room shooting the breeze, not doing jack, but they send this cabbage to deal with the customer. Congrats, owner, you're paying half a dozen people and still can't get an order taken.
JC
Jeremiah Lindor Carty
Jun 18, 2025
2.0
I ordered a chicken quesadilla and it was puffed up? i know it’s not what it’s supposed to look like
AM
Ahmonee May
Jun 12, 2025
5.0
The manger was the best. He fixed what was wrong and had great customer service.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Is delivery available at Tropical Smoothie Cafe and what are the hours?
Yes, delivery is available Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:30 AM to 9:00 PM, and Sunday from 9:30 AM to 9:00 PM.
What types of pickup and delivery services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using an app for faster service at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on iOS and Android for in-cafe pickup, curbside, or delivery.
What payment options are accepted at Tropical Smoothie Cafe?
Payment options include American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Is there seating available for dining in at Tropical Smoothie Cafe?
Yes, the cafe offers dine-in seating with a casual attire setting and welcomes families.
Which nearby places can customers visit before or after their visit to Tropical Smoothie Cafe?
Customers can visit nearby places such as Shops at County Center shopping center, Harris Teeter grocery store, and Potomac River Orthodontics for dental needs.
Are there other food options near Tropical Smoothie Cafe?
Yes, nearby restaurants include Pa Nuang Thai Cuisine, ZENSHI Handcrafted Sushi, Marco's Pizza, and IHOP for breakfast and brunch.
What fitness or wellness facilities are close to Tropical Smoothie Cafe?
Nearby fitness options include StretchLab, a gym and sports venue, and Planet Fitness for workouts and sports fitness instruction.