Tropical Smoothie Cafe

3.9
165 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
12697 Galveston Court, Manassas, VA
20112, United States

Hours

Reviews

3.9
165 reviews
5 stars
95
4 stars
26
3 stars
6
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about poor service, including long wait times and rude interactions.

Food Quality

Customers enjoyed the smoothies and food when prepared correctly, but there were several reports of inconsistent quality, including incorrect orders and unsatisfactory food presentation.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions, including flies and hair in food.

Staffing Issues

Several reviews mentioned understaffing during peak hours, leading to slow service and mistakes in orders.

Overall Experience

The location received mixed reviews, with some customers expressing loyalty and satisfaction, while others vowed not to return due to repeated negative experiences.
  • CC
    Cecibel Chuquimarca
    Nov 2, 2025
    2.0
    I usually order the same smoothie, but this time did not taste any good. My $13 smoothie was a waste.
  • ND
    Noe Diaz
    Nov 1, 2025
    5.0
    Staff and food is excellent.
  • JB
    Jeff Begley
    Aug 12, 2025
    1.0
    Kid walks up to the register after spotting me waiting. I say hi and am met with a blank stare. I look at the menu and don't see the cappuccino smoothie and ask "where's the smoothie with the coffee?" Kid says they don't have a smoothie with coffee. Finally find the mocha madness smoothie and ask again. "No coffee smoothie?" Kid says no. Okay then. Heading to Smoothie King. Kicker? There's like 4 adults and a manager standing in the back room shooting the breeze, not doing jack, but they send this cabbage to deal with the customer. Congrats, owner, you're paying half a dozen people and still can't get an order taken.
  • JC
    Jeremiah Lindor Carty
    Jun 18, 2025
    2.0
    I ordered a chicken quesadilla and it was puffed up? i know it’s not what it’s supposed to look like
  • AM
    Ahmonee May
    Jun 12, 2025
    5.0
    The manger was the best. He fixed what was wrong and had great customer service.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.