Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Manassas, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Manassas pizza for any occasion. Call us for pizza delivery in Manassas or stop by 10097 Market Circle Drive 2 for carryout to order the best pizza in Manassas, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.3
197 reviews
5 stars
81
4 stars
28
3 stars
16
2 stars
16
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Delivery Issues
Customers frequently reported long delivery times, incorrect orders, and issues with drivers.
Food Quality
Mixed feedback on food quality, with some praising the pizza while others complained about undercooked or incorrect items.
Store Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Management Problems
Several reviews mentioned unprofessional behavior from management, including dismissive attitudes and lack of accountability.
- PFParis Fouser5 days ago2.0Genuinely, it was a misunderstanding but I guess me standing there for 3-5 minutes in silence while making eye contact with two of the employees, wasn’t hint enough that I didn’t hear you ask me “Hi, how are you doing? How can we help you?” After standing there, having not heard anyone, I let them know sternly that I was there to pick-up an order, as I was frustrated and confused that I hadn’t been helped yet. Only for one employee to say “I asked you earlier, how we could help you.” I then said “oh, you did? I’m here to pick up an order.” I was then handed my order and I left. Just saying, no one stands inside of Papa John’s for free heating (y’all were wearing hoodies, so it was chilly in there anyways). Either you’re there to order or pick-up, next time just ask again. Thanks
- MMMelissaSep 22, 20251.0The delivery took 2 hours, there was no arrival notification, my pizza was left on the ground for over 10 minutes, and the food is completely cold.
- PSPratham SoodSep 14, 20251.0very bad guy all this store not good behavior not respect customer not coming here everyone and very bad service this store 10097 papa john
- EHEarnest HolcombSep 10, 20254.0Like McDonald's, i can only eat here once in a blue moon.
- MJMiss JohnsonAug 28, 20251.0I placed a no-contact delivery order as I always do, and while tracking it in the app, the driver was shown as one minute away before disappearing. I never received my order. When I called the store, I was repeatedly told it had already been delivered, then left on hold for 10 minutes, only to be told the same thing again. When I spoke to the manager, Morgan, he was dismissive, unhelpful, and offered no solution. Instead of apologizing or replacing my food, I had to demand a refund myself. This is unacceptable. The driver clearly delivered my order to the wrong address, and Morgan failed to provide any customer service, making me feel as though I was the one at fault. As a loyal customer who has spent significant money with Papa John’s, I am outraged at this treatment. I want a formal complaint filed against both the driver and Morgan for their incompetence and lack of professionalism, and I expect accountability and a response.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Manassas, VA?
Delivery is available Monday to Thursday from 10:30 AM to 11:00 PM, Friday and Saturday from 10:30 AM to 11:30 PM, and Sunday from 10:30 AM to 11:00 PM.
Can I order carryout from Papa Johns Pizza and what are the takeout hours?
Yes, carryout is available Monday to Thursday and Sunday from 10:30 AM to 10:10 PM, and Friday and Saturday from 10:30 AM to 10:40 PM.
Where is Papa Johns Pizza located in Manassas?
It is located at 10097 Market Circle Drive, Unit 2, Manassas, VA 20110, United States.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What ordering options are available for Papa Johns Pizza?
Customers can order for delivery, takeout, or order ahead through their website or mobile apps.
Are there any special holiday hours for Papa Johns Pizza?
Yes, they are open from 10:30 AM to 11:00 PM on December 24 and 31, closed on December 25, and open from 10:30 AM to 11:00 PM on January 1.
Does Papa Johns Pizza offer no-contact delivery?
Yes, they provide no-contact delivery service for customer safety.
What nearby places can I visit after enjoying pizza at Papa Johns in Manassas?
You can visit nearby places like Essence Nail Spa, Hair Cuttery for beauty services, or Fit Body Boot Camp for a workout session.
Is there a coffee shop near Papa Johns Pizza in Manassas?
Yes, Starbucks is located nearby, making it convenient for customers to grab a coffee before or after their meal.
Can customers combine a visit to Papa Johns Pizza with shopping or entertainment nearby?
Absolutely, Hastings Marketplace shopping center and Redbox rental kiosks are nearby, offering shopping and entertainment options along with your meal.