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McDonald's

3.6
(1348 reviews)

Business Details

9900 Pennsylvania Ave, Manassas, VA
20110, United States
(703) 335-2144
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9900 Pennsylvania Ave, Manassas, VA
20110, United States

Hours

Reviews

3.6
1,348 reviews
5 stars
516
4 stars
297
3 stars
237
2 stars
96
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted issues with missing items and incorrect orders, indicating a lack of attention to detail.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Speed of Service

While some customers experienced fast service, many others complained about slow service, especially during late-night hours.
  • RP
    Rene Padilla
    Feb 25, 2026
    5.0
    This McDonald's is very relaxed, the atmosphere is pleasant, everyone is minding their own business and they give you your order quickly.
  • MB
    Matthew Basala
    Feb 11, 2026
    1.0
    I've never gone though the drive thru at this location without being told to park and wait for them to bring food out. Even when I only get a big Mac, they don't even give me my drink for the wait half the tile which takes 5 sec to pour. They care more about 15-20 seconds of their time metric than customer service. Awful service at the drive thru
  • CY
    C Y
    Feb 8, 2026
    1.0
    Well, for starters, they rip you off on the meals that fries come with. The can’t put condiments in the bag either. Makes you really wonder if they deserve a raise minimum wage or not because seriously, this type of job is not rocket science. Oh, they also gang up on you when you call. Will be contacting corporate.
  • JJ
    Jorge Juarez
    Feb 3, 2026
    5.0
    The food here is perfect every time from personal experience and with speedy time
  • SL
    Sean LoPorto
    Feb 3, 2026
    3.0
    Their food is fine but every time I try to go here early in the morning they only take cash. It's very inconvenient and aggravating.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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