Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,335 reviews
5 stars
509
4 stars
297
3 stars
235
2 stars
95
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms, while others praised the cleanliness of the location.
Operational Issues
Customers expressed frustration with inconsistent service hours, particularly regarding cash-only policies during late-night hours.
Food Quality
While some reviews mentioned hot and fresh food, others reported issues with undercooked items and overall food quality.
- SSSeanDec 27, 20255.0The indoor play place is open dec 2025, automatic 5 stars. So many have closed
- AGArjun GurungDec 18, 20251.0The staff here are quite rude; they don't listen to customers and lack any patience. The workers need much better training. I was made to wait for an hour, only to be told they couldn't serve me. That is absolutely ridiculous.
- ALanna lindseyDec 13, 20251.0Ordered breakfast and when I got home, my bacon, egg, and cheese biscuit was missing. Person who was handing out the food at the window didn’t look like she wanted to be there and had a total deadpan look handing out the food. Called five times and every time, they just kept saying hello and saying they can’t hear me. Maybe it’s your headset that’s not working.
- RPRony ParedesDec 6, 20251.0I had a very disappointing experience at this McDonald’s. I ordered a latte through the app, but when I got to the window they told me the latte machine was being cleaned. They offered me a frappé instead and asked me to park while they prepared it. I waited 14 minutes in total, including 10 minutes parked, and no one ever brought the frappé out. After waiting so long, I finally decided to leave. What makes this worse is that, since the order was placed through the app, there’s no easy way for them to refund the money. It’s ridiculous to wait that long for a simple frappé. This is by far the slowest McDonald’s location I’ve ever been to
- KCkelly chamountryDec 4, 20251.0I come here a lot because it’s close to home. I tell myself every time check the bags. Almost every time something is missing. Today I as extremely irritating! I ordered the grinch meal. I didn’t have time to sit and check the box. Of all things the pickle seasoning was missing and they didn’t give me my sauce for the nuggets. I tried to call but got no answer. Last week I went through the drive-through and they forgot to give me the milkshake. I had to wait for the order and they brought it out. They had already given me the soda. I had to turn around at the light to come back for the milkshake and of coarse the sauce for the nuggets. Most annoying though is HOW do they not use their brains and check the grinch boxes for all the components????? I hate going there anymore. They seem very incompetent!
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's at 9900 Pennsylvania Ave, Manassas?
This McDonald's is open 24 hours a day, seven days a week, including all holidays.
Is the drive-thru at this McDonald's location open 24/7?
Yes, the drive-thru service is available 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery, including same-day and no-contact delivery services at this location.
How can I place a delivery order from this McDonald's?
You can order delivery online through their delivery URL or by using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at this location have a rewards program?
Yes, the MyMcDonald's Rewards program allows you to earn points redeemable for free food.
Are there other fast food options near this McDonald's?
Yes, nearby you can find Burger King, another popular fast food and burger restaurant.
What nearby dessert places are close to this McDonald's?
Swirlies ice cream and frozen yogurt shop is nearby, perfect for a sweet treat after your meal.
Are there any recreational facilities near this McDonald's location?
Yes, there are several sports and recreation venues nearby including United Sportsplex, K Sports Complex, and Athlete's Addiction Strength and Speed gym.
Can I find other convenient services near McDonald's at 9900 Pennsylvania Ave?
Yes, nearby services include 7-Eleven convenience store and gas station, as well as UPS Access Point for courier and shipping needs.