McDonald's

3.6
757 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9860 Liberia Ave, Manassas, VA
20110, United States

Hours

Reviews

3.6
757 reviews
5 stars
320
4 stars
148
3 stars
93
2 stars
49
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

There were numerous complaints about cold or improperly prepared food, including missing items and unsanitary conditions.

Positive Experiences

Some customers praised the friendly staff and quick service, highlighting specific employees who provided excellent service.

Cleanliness

While some reviews noted cleanliness, others described the location as filthy, indicating inconsistency in maintenance.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving the wrong items or missing components.
  • RM
    Richard Mercado
    5 days ago
    1.0
    I had a very disappointing experience at this McDonald’s. The service was poor and the staff had a noticeably bad attitude. What truly upset me, though, was hearing the employees—including the manager—speaking to each other in Spanish in a very disrespectful and inappropriate way. As a Hispanic customer, I understood everything they were saying, and the language they used was completely unacceptable for a workplace, especially in front of customers. This level of unprofessional behavior made the entire visit uncomfortable and reflects poorly on the management of this location. I hope they take action to improve their customer service and the way employees communicate with each other.
  • LL
    Lexy Lexy
    Oct 28, 2025
    1.0
    Bad service
  • CR
    Celia Rodriguez
    Oct 25, 2025
    1.0
    Because we had to wait half an hour and getting a wrong order
  • RR
    Randall Roberts
    Sep 27, 2025
    5.0
    Went through the drive-thru yesterday, absolutely lovely service, the employees were very kind and happy.
  • DS
    Dennis Sidharta
    Sep 11, 2025
    5.0
    This McDonald's has an outdoor seating area, for those who prefer them.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Manassas, VA?

McDonald's in Manassas is open from 5:00 AM to 1:00 AM every day of the week.

Does McDonald's Manassas offer delivery services?

Yes, McDonald's Manassas offers delivery with services such as curbside pickup, same day delivery, and no-contact delivery.