McDonald's

3.6
759 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9860 Liberia Ave, Manassas, VA
20110, United States

Hours

Reviews

3.6
759 reviews
5 stars
321
4 stars
148
3 stars
93
2 stars
50
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers receiving incorrect items or food that was not fresh.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and unsanitary food handling practices.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others criticized the overall attitude of the team.
  • SS
    Sherry Snyder
    Dec 17, 2025
    2.0
    When you order curbside, make sure you check your food. The daily double that I got was so messy that I could not eat it, along with asking for no salt on it, and it had salt. The fries should have been hot because I requested no salt they were cold
  • RM
    Richard Mercado
    Nov 19, 2025
    1.0
    I had a very disappointing experience at this McDonald’s. The service was poor and the staff had a noticeably bad attitude. What truly upset me, though, was hearing the employees—including the manager—speaking to each other in Spanish in a very disrespectful and inappropriate way. As a Hispanic customer, I understood everything they were saying, and the language they used was completely unacceptable for a workplace, especially in front of customers. This level of unprofessional behavior made the entire visit uncomfortable and reflects poorly on the management of this location. I hope they take action to improve their customer service and the way employees communicate with each other.
  • LL
    Lexy Lexy
    Oct 28, 2025
    1.0
    Bad service
  • CR
    Celia Rodriguez
    Oct 25, 2025
    1.0
    Because we had to wait half an hour and getting a wrong order
  • RR
    Randall Roberts
    Sep 27, 2025
    5.0
    Went through the drive-thru yesterday, absolutely lovely service, the employees were very kind and happy.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Manassas, VA?

McDonald's in Manassas is open from 5:00 AM to 1:00 AM every day of the week.

Does McDonald's Manassas offer delivery services?

Yes, McDonald's Manassas offers delivery with services such as curbside pickup, same day delivery, and no-contact delivery.