Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and miscommunication during orders.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Management Issues
Several reviews mentioned ineffective management, with specific complaints about a manager named Sonia being rude and unhelpful.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty floors and concerns about food safety.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
UT
uraine tibbs
Feb 24, 2026
1.0
I got a caramel frappe large this morning and when I got to work to drink it I immediately had to spit it out. The frappe was spoiled and tasted horrible I was very disappointed!! Please do better!!!
NE
nate edwards
Feb 15, 2026
1.0
Watching the lady eating fistfuls of bacon while my food sits there and gets ice cold in the back because they packaged it as a to-go pickup.
RO
Robert ortiz
Feb 8, 2026
3.0
Stopped here got a seven dollar fillet of fish which was outrageous to begin with.Order was made incorrectly.However, it was hot and a drink was cold
TM
Triste Montero
Jan 3, 2026
1.0
After waiting in line for 30 minutes I still had to go in and ask for straws and ketchup because they only have them in the back after I told them in the drive Thursday that I wanted ketchup and said don't for get the ketchup.. I would avoid it all of this if they had cashiers in front , I don't have time to figure out how to work the machines menu.. I won't be coming back.It's not worth it, the food's so expensive for small bites and the customer service sucks
SW
Sophia Wu
Dec 31, 2025
1.0
This place is HORRIBLE. My Spite was washed out and the fries were extra salty. I ordered 3 Mc chickens and wanted all not spicy. I ended up being able to customize the rewards one to not spicy. The service sucked. The woman dropped my food and called it out. She ignored me and took the next customer. I'm not exaggerating it is HORRIBLE. This is a complete waste of money. Probably will never go back again. I don't recommend.
P.S. After a few hours now I feel sick.
What are the operating hours of McDonald's in Manassas, VA?
McDonald's in Manassas is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's Manassas offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that is open 24/7 every day.
Where is this McDonald's located?
The McDonald's is located at 8203 Sudley Rd, Manassas, VA 20109, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's online or via an app?
Yes, you can order online via their delivery URL or use the McDonald's App available on iOS and Android.
What kind of menu items does this McDonald's offer?
They serve a variety of menu options made with quality ingredients, including breakfast items, burgers, sandwiches, coffee, and frozen desserts.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Denny's, Pupuseria Doña Bessy, Super Chicken, Potbelly Sandwich Shop, Pho 234, China Village, and CiCi's Pizza, offering a range of dining options from American to Asian cuisine.
Are there places nearby where I can shop or get beauty services?
Yes, nearby shopping and beauty spots include Dollar Magic Plus, Shape Up clothing store, Jeanette's Bride N' Boutique, Designer Nails & Spa, MJF NAIL Spa, Beauty Unlimited By Kye LLC, and several beauty salons like iBrow and Beyond and Favor Hair Braiding.
How can nearby places benefit customers visiting this McDonald's?
Customers can enjoy a meal at McDonald's and conveniently visit nearby restaurants, shops, and salons, making it a great spot for dining combined with other activities like shopping or beauty services.
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