McDonald's

3.5
1419 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8203 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

3.5
1,419 reviews
5 stars
554
4 stars
280
3 stars
194
2 stars
110
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.

Food Quality

Many customers complained about food being served cold, incorrect orders, and unsanitary conditions, including reports of insects.

Order Accuracy

Frequent issues with order accuracy were noted, including missing items and incorrect modifications.

Management Issues

Several reviews pointed to ineffective management, with specific complaints about a manager named Sonia being particularly negative.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, indicating that experiences can vary significantly.
  • TB
    Tammy Breeding
    Nov 17, 2025
    1.0
    No McRib. Sad places now our favorite winter Christmas shopping sandwich is not available poor menu choices by managers
  • GM
    Gerard MacV
    Nov 2, 2025
    2.0
    It's McDonald's...not rocket science. They seem to have a continual difficulty serving sweet tea when ordered.
  • EC
    Eliz Cast
    Oct 29, 2025
    1.0
    Yesterday around 5:30 I bought combo #1 and #4 with a frappé that my daughter wanted, but the soda had a nearly decomposed fly in it and I almost swallowed it, I vomited everything I had eaten. And I ended up with a severe stomach ache and a sore throat from vomiting so much. Who's going to take responsibility for this? Because apparently, despite so many complaints about this McDonald's, nobody gets even an apology 😠
  • SW
    Shawn White
    Oct 27, 2025
    1.0
    Literally the worst McDonald’s I been to. If you ask for a little extra ketchup they charge you. I had a Hispanic friend walk in and test it and when she asked for extra sauce they gave it to her with no extra charge!! But charge me when I want sauce. I also ordered a mini Oreo McFlurry today and they put no Oreos in it then tried to charge me for extra. I asked for one more scoop or a refund and they gave me a refund instead of just adding 1 scoop of Oreos. Such poor customer service I don’t recommend going here
  • LK
    Liliana Knotts
    Oct 10, 2025
    5.0
    Best food ever😋

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Manassas, VA?

McDonald's in Manassas is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's Manassas offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.