Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.
Food Quality
Many customers complained about food being served cold, incorrect orders, and unsanitary conditions, including reports of insects.
Order Accuracy
Frequent issues with order accuracy were noted, including missing items and incorrect modifications.
Management Issues
Several reviews pointed to ineffective management, with specific complaints about a manager named Sonia being particularly negative.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, indicating that experiences can vary significantly.
TB
Tammy Breeding
Nov 17, 2025
1.0
No McRib. Sad places now our favorite winter Christmas shopping sandwich is not available poor menu choices by managers
GM
Gerard MacV
Nov 2, 2025
2.0
It's McDonald's...not rocket science. They seem to have a continual difficulty serving sweet tea when ordered.
EC
Eliz Cast
Oct 29, 2025
1.0
Yesterday around 5:30 I bought combo #1 and #4 with a frappé that my daughter wanted, but the soda had a nearly decomposed fly in it and I almost swallowed it, I vomited everything I had eaten. And I ended up with a severe stomach ache and a sore throat from vomiting so much. Who's going to take responsibility for this? Because apparently, despite so many complaints about this McDonald's, nobody gets even an apology 😠
SW
Shawn White
Oct 27, 2025
1.0
Literally the worst McDonald’s I been to. If you ask for a little extra ketchup they charge you. I had a Hispanic friend walk in and test it and when she asked for extra sauce they gave it to her with no extra charge!! But charge me when I want sauce. I also ordered a mini Oreo McFlurry today and they put no Oreos in it then tried to charge me for extra. I asked for one more scoop or a refund and they gave me a refund instead of just adding 1 scoop of Oreos. Such poor customer service I don’t recommend going here
What are the operating hours of McDonald's in Manassas, VA?
McDonald's in Manassas is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's Manassas offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that is open 24/7 every day.
Where is this McDonald's located?
The McDonald's is located at 8203 Sudley Rd, Manassas, VA 20109, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's online or via an app?
Yes, you can order online via their delivery URL or use the McDonald's App available on iOS and Android.
What kind of menu items does this McDonald's offer?
They serve a variety of menu options made with quality ingredients, including breakfast items, burgers, sandwiches, coffee, and frozen desserts.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Denny's, Pupuseria Doña Bessy, Super Chicken, Potbelly Sandwich Shop, Pho 234, China Village, and CiCi's Pizza, offering a range of dining options from American to Asian cuisine.
Are there places nearby where I can shop or get beauty services?
Yes, nearby shopping and beauty spots include Dollar Magic Plus, Shape Up clothing store, Jeanette's Bride N' Boutique, Designer Nails & Spa, MJF NAIL Spa, Beauty Unlimited By Kye LLC, and several beauty salons like iBrow and Beyond and Favor Hair Braiding.
How can nearby places benefit customers visiting this McDonald's?
Customers can enjoy a meal at McDonald's and conveniently visit nearby restaurants, shops, and salons, making it a great spot for dining combined with other activities like shopping or beauty services.