McDonald's

3.5
1431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8203 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

3.5
1,431 reviews
5 stars
560
4 stars
280
3 stars
194
2 stars
112
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Management Issues

Several reviews mentioned ineffective management, with specific complaints about a manager named Sonia being rude and unhelpful.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty floors and concerns about food safety.
  • TM
    Triste Montero
    Jan 3, 2026
    1.0
    After waiting in line for 30 minutes I still had to go in and ask for straws and ketchup because they only have them in the back after I told them in the drive Thursday that I wanted ketchup and said don't for get the ketchup.. I would avoid it all of this if they had cashiers in front , I don't have time to figure out how to work the machines menu.. I won't be coming back.It's not worth it, the food's so expensive for small bites and the customer service sucks
  • SW
    Sophia Wu
    Dec 31, 2025
    1.0
    This place is HORRIBLE. My Spite was washed out and the fries were extra salty. I ordered 3 Mc chickens and wanted all not spicy. I ended up being able to customize the rewards one to not spicy. The service sucked. The woman dropped my food and called it out. She ignored me and took the next customer. I'm not exaggerating it is HORRIBLE. This is a complete waste of money. Probably will never go back again. I don't recommend. P.S. After a few hours now I feel sick.
  • WM
    W M
    Dec 25, 2025
    1.0
    While everyone can understand and appreciate you being closed on Christmas, you put no signs up anywhere indicating this. Not on the doors, not on the drive thru windows. Not on your speakers. You are the only McDonald's in the area that did close today and had closed early the night before. I'm sitting outside right now in a parking place and watching person after person try to go inside or to the drive thru speakers that are on by the way and they sit their confused til they get angry and leave. No cones were put out in the drive thru lanes which would be another way to let them know. Everyone took off about 9 or 10 pm Christmas Eve and split so fast that doing this correctly to let customers know what you were doing was never thought about. Completely unprofessional.
  • CM
    Cody Mullins
    Dec 22, 2025
    1.0
    After waiting in the drive through spot for > 10 minutes, I hopped out to ask the lady if our food was coming since it had been so long. She immediately gave me attitude and was very rude, I won’t get into it other than that. After I had gotten my toddler out of the car seat, the lady returned with food. It wasn’t our food. Anyways, the manager gave us our food after I had to walk in, literally with none of the sauces we asked for, and just said “thanks for telling me about her” and perhaps a sorry? Had to go back in after checking the order, since again the sauce was missing. First they wanted me to pay for sauce (despite me literally ordering that quantity). Eventually got home and the food tasted old, it was cold too. I had assumed they gave us a fresh order but it tasted like it had been sitting out for an hour. First and last time eating at this location.
  • TJ
    Tina Jackson
    Dec 17, 2025
    5.0
    It's McDonald's. The food what's hot and typical McDonald's. I don't think I've really ever had a bad meal.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Manassas, VA?

McDonald's in Manassas is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's Manassas offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.