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Krispy Kreme

4.2
(1610 reviews)

Business Details

9870 Liberia Ave, Manassas, VA
20110, United States
(703) 368-1434
https://site.krispykreme.com/va/manassas/9870-liberia-ave

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Manassas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
9870 Liberia Ave, Manassas, VA
20110, United States

Hours

Reviews

4.2
1,610 reviews
5 stars
1,048
4 stars
240
3 stars
81
2 stars
69
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude and dismissive staff, leading to negative experiences.

Product Quality

Several reviews mentioned stale or old donuts, with complaints about the freshness and quality of the products.

Cleanliness

Multiple customers noted unsanitary conditions in the store, including mold and unclean bathrooms.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
  • TW
    Tequila Wesley
    4 days ago
    1.0
    Went to this location @ 530p they were out of Ice Chocolate Glaze Donuts. When asked if they're making anymore I was told they only make them in the mornings. This is unacceptable its a Donuts factory they shouldn't be out of inventory so early in the day on a Saturday.
  • MY
    Michael Yim
    Feb 22, 2026
    2.0
    I visited this Krispy Kreme with my family and we purchased a half‑dozen donuts and a coffee. While we were sitting and enjoying them, another customer mentioned that the store offers free donuts when the “Hot Light” is on. I wasn’t aware of this, so I approached the counter and asked how the promotion works and whether it would be possible to receive the complimentary donuts. The two young female employees at the counter looked at each other, made a cringing face, and reluctantly said it was one free donut per person. Since my family was inside finishing the donuts we had already purchased, I asked for three. Even as a retired military service member, I’m not someone who goes around asking for free things, and I approached the situation politely. I appreciated the donuts, this was never about the money. What made the interaction worse was that the heavier‑set young lady flicked the box with her finger as she handed it over, which came across as dismissive and unnecessary. The product was good, but the interaction left a bitter taste nonetheless. If the company policy is to offer free donuts during the Hot Light as a way to bring people in, then employees should be able to provide them without making customers feel uncomfortable. They aren’t paying for the donuts out of their own pockets, and their reaction sends the wrong message to guests who are simply following the promotion the company advertises.
  • KR
    Kora R
    Feb 21, 2026
    1.0
    This place is full of mold and has horrible service. The health department absolutely needs to be involved.
  • CC
    cat
    Feb 16, 2026
    5.0
    I had a long hard day of work and I decided to stop by krispy kreme for my favorite glazed donut and I’m so glad I did! Erika had served me and made me feel so welcomed, she saw that I was upset and decided to let me have the donut for free. She was very sweet, 10 out of 10 experience I would go again.
  • JJ
    Jazz
    Feb 13, 2026
    2.0
    I had the best donuts ever they looked amazing! Only problem was that the customer service was AWFUL. I go in to order 2 dozen donuts and the bald gentleman at the front was acting rude and in a rush. He didn’t even say have a good one or at least say the transaction was over and no receipt. My sister said have a good day and he was silent.

Frequently Asked Questions About Krispy Kreme

What are the regular opening hours for in-store dining at Krispy Kreme Manassas?

Krispy Kreme in Manassas is open for dine-in from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

During which hours is the drive-through service available?

The drive-through is open from 6:00 AM to 10:00 PM on weekdays and Sunday, and extended until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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