Dunkin'

4.1
468 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8985 Centreville Rd, Manassas, VA
20110, United States

Hours

Reviews

4.1
468 reviews
5 stars
265
4 stars
99
3 stars
44
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and accommodating, others, particularly management, received criticism for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with incorrect orders, especially in the drive-thru, indicating a need for improved attention to detail.

Cleanliness and Environment

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Product Quality

While some customers enjoyed the coffee and donuts, others expressed dissatisfaction with food quality and preparation, suggesting inconsistency.
  • DD
    Dave Drabczyk
    1 day ago
    1.0
    My friend would stop by here often for a large unsweetened green tea with no ice. All of a sudden they say it is Dunkin donuts policy and cannot sell it without ice. Went to another location and it was no problem. Researched the website and could find no such policy. So a customer has been lost.
  • AS
    Ashish sharma
    Dec 16, 2025
    1.0
    This is the closest Dunkin to me, and unfortunately every visit has been disappointing. I’m a regular and order the same thing, but the drive-thru staff often has an attitude—no smiles, no friendliness, and no “thank you.” It genuinely feels like they don’t enjoy being there, and that energy really affects the customer experience. Customer service matters, especially in the morning, and I hope this location can improve moving forward.
  • SS
    Syed Sarwar
    Aug 27, 2025
    5.0
    Awesome service, thanks Steve you deserve a praise and five stars. Thanks.
  • H_
    hiTherez _
    Jul 26, 2025
    5.0
    This dunkin was INCREDIBLE!!! Best experience of my entire life! Justin made my small frozen coffee 5 pumps cookie dough 3 pumps butter pecan 2 pumps mocha half oat milk half almond milk with such elegance and precision that I was blown away! Such life changing service.
  • SL
    Scarlet Lyn
    Jul 25, 2025
    2.0
    This is about manager Laura , just purchased my son’s iced mocha latte. 5 pm on July 25. I made the mistake of not specifying “decaf” as I usually do…after apologizing to the kind young man taking my order and telling them I meant decaf and I was so sorry , I get the biggest eye roll from manager Laura. I understand the inconvenience, truly, that’s why I apologized. But the way she eye rolled herself away from the window, I don’t see how she got manager position.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manassas, VA?

Dunkin' in Manassas, VA is open from 4:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.

Does Dunkin' in Manassas offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.