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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(468 reviews)

Business Details

8985 Centreville Rd, Manassas, VA
20110, United States
(703) 393-0010
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8985 Centreville Rd, Manassas, VA
20110, United States

Hours

Reviews

4.1
468 reviews
5 stars
265
4 stars
99
3 stars
44
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and accommodating, while others display rudeness and poor attitude.

Order Accuracy

Frequent issues with incorrect orders, especially in the drive-thru, leading to customer frustration.

Product Quality

Inconsistent quality of food and drinks; some customers report great experiences while others mention stale or poorly made items.

Cleanliness and Environment

Generally positive remarks about cleanliness and the store's atmosphere, with some noting it as a pleasant place to visit.
  • DD
    Dave Drabczyk
    Jan 11, 2026
    1.0
    My friend would stop by here often for a large unsweetened green tea with no ice. All of a sudden they say it is Dunkin donuts policy and cannot sell it without ice. Went to another location and it was no problem. Researched the website and could find no such policy. So a customer has been lost.
  • AS
    Ashish sharma
    Dec 16, 2025
    1.0
    This is the closest Dunkin to me, and unfortunately every visit has been disappointing. I’m a regular and order the same thing, but the drive-thru staff often has an attitude—no smiles, no friendliness, and no “thank you.” It genuinely feels like they don’t enjoy being there, and that energy really affects the customer experience. Customer service matters, especially in the morning, and I hope this location can improve moving forward.
  • DR
    David Roca
    Jul 6, 2023
    3.0
    Need that drive thru speaker built closer to the car. Nobody wants to scream their order out of their window.
  • PD
    Pedro Luis Delcid
    May 25, 2023
    5.0
    No complaints at all.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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