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Dunkin' Zero
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Dunkin'

4.1
(1135 reviews)

Business Details

7421 Sudley Rd, Manassas, VA
20109, United States
(703) 331-3002
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7421 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

4.1
1,135 reviews
5 stars
614
4 stars
265
3 stars
116
2 stars
47
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor service and attitude from employees.

Food Quality

There were multiple complaints about food quality, including stale donuts and incorrect orders, leading to dissatisfaction among customers.

Cleanliness

While some customers noted cleanliness, others reported issues with hygiene, particularly regarding staff handling food without proper sanitation.

Accessibility Issues

Customers expressed concerns about the presence of homeless individuals in the store, which made some feel uncomfortable.

Order Accuracy

Frequent complaints about incorrect orders and poor attention to detail were noted, indicating a need for better training and management.
  • AC
    Ayari Canales
    Feb 23, 2026
    1.0
    The guys are very rude to attend to people really should be better the way of serving customers or simply resign from work or fire them
  • MS
    Melissa Slater
    Feb 16, 2026
    5.0
    Their breakfast sandwiches and the hash browns were delicious and yummy. There coffee was perfect. They never mess up my order.
  • IG
    Immanuel Giftson
    Feb 9, 2026
    1.0
    I usually don’t take the time to post negative reviews, but my experience at this Dunkin’ location today left me disappointed. I placed a mobile order for a refresher. The app does not provide an option for “no ice,” so when I arrived at the store, I politely asked the associate if he could make it with no ice. This is a very small request, and something I deal with regularly in my own job at a convenience store—so I know it’s not a big deal. Instead, the employee made it an issue and insisted that changes had to be done through the app. I explained that the app doesn’t allow that option. While he eventually gave me the drink with no ice, his attitude throughout the interaction was rude and unnecessary. I visit Dunkin’ locations almost every week and have never had an issue like this before. Because of this experience, I won’t be returning to this particular location. I don’t know the employee’s name, but the male associate working the mobile order station on February 9 around 3 PM could really use additional training on customer service and communication.
  • JF
    Jennifer Ferrufino
    Feb 6, 2026
    5.0
    I think service has improved a lot, everyone is kind and attentive, my order has been complete and correct, and it’s fairly quick service even in the morning. Happy to come in again!
  • FG
    Fred Guerr
    Jan 19, 2026
    1.0
    Altercation with staff over bathroom use. Not the first time this happens when I visit this location as a paying customer. Last time visiting this location

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manassas, VA?

Dunkin' in Manassas is open 24 hours every day of the week.

Does Dunkin' in Manassas offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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