Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional staff, with several instances of poor service and attitude from employees.
Food Quality
There were multiple complaints about food quality, including stale donuts and incorrect orders, leading to dissatisfaction among customers.
Cleanliness
While some customers noted cleanliness, others reported issues with hygiene, particularly regarding staff handling food without proper sanitation.
Accessibility Issues
Customers expressed concerns about the presence of homeless individuals in the store, which made some feel uncomfortable.
Order Accuracy
Frequent complaints about incorrect orders and poor attention to detail were noted, indicating a need for better training and management.
AC
Ayari Canales
Feb 23, 2026
1.0
The guys are very rude to attend to people really should be better the way of serving customers or simply resign from work or fire them
MS
Melissa Slater
Feb 16, 2026
5.0
Their breakfast sandwiches and the hash browns were delicious and yummy. There coffee was perfect. They never mess up my order.
IG
Immanuel Giftson
Feb 9, 2026
1.0
I usually don’t take the time to post negative reviews, but my experience at this Dunkin’ location today left me disappointed.
I placed a mobile order for a refresher. The app does not provide an option for “no ice,” so when I arrived at the store, I politely asked the associate if he could make it with no ice. This is a very small request, and something I deal with regularly in my own job at a convenience store—so I know it’s not a big deal.
Instead, the employee made it an issue and insisted that changes had to be done through the app. I explained that the app doesn’t allow that option. While he eventually gave me the drink with no ice, his attitude throughout the interaction was rude and unnecessary.
I visit Dunkin’ locations almost every week and have never had an issue like this before. Because of this experience, I won’t be returning to this particular location. I don’t know the employee’s name, but the male associate working the mobile order station on February 9 around 3 PM could really use additional training on customer service and communication.
JF
Jennifer Ferrufino
Feb 6, 2026
5.0
I think service has improved a lot, everyone is kind and attentive, my order has been complete and correct, and it’s fairly quick service even in the morning. Happy to come in again!
FG
Fred Guerr
Jan 19, 2026
1.0
Altercation with staff over bathroom use. Not the first time this happens when I visit this location as a paying customer. Last time visiting this location
What are the operating hours of Dunkin' in Manassas, VA?
Dunkin' in Manassas is open 24 hours every day of the week.
Does Dunkin' in Manassas offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What are some holiday beverage specials currently available at Dunkin'?
You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Which meals does Dunkin' serve at their Manassas location?
Dunkin' serves breakfast, brunch, and lunch meals.
Can I order Dunkin' products through their mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' offers espresso, coffee, breakfast sandwiches, donuts, tea, and a variety of premium beverages.
What nearby places can I visit before or after my Dunkin' visit?
Nearby, you can visit Baskin-Robbins for ice cream or enjoy Nicos Taco Truck for Mexican food, both great options to complement your Dunkin' experience.
Are there accommodations nearby Dunkin' in Manassas?
Yes, Hampton Inn Manassas is located nearby, making it convenient if you need a place to stay after enjoying Dunkin'.
How can the nearby gas station aid customers visiting Dunkin'?
RaceWay gas station nearby provides a great spot to fuel your vehicle before or after stopping at Dunkin'.
Is free Wi-Fi available at Dunkin' Manassas?
Yes, Dunkin' offers free Wi-Fi to customers at this location.
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