Dunkin'

3.1
164 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13414 Dumfries Road, Manassas, VA
20112, United States

Hours

Reviews

3.1
164 reviews
5 stars
61
4 stars
18
3 stars
13
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, untrained, and lacking basic courtesy.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to dissatisfaction and frustration.

Speed of Service

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported even during non-peak hours.

Product Quality

Feedback indicated inconsistent product quality, with complaints about stale donuts, poorly made drinks, and missing items from orders.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.
  • AW
    Amarah Wei
    Oct 10, 2025
    1.0
    Me and my friend got refreshers from here and they were the nastiest things ever. So bad she had to get hers remade, still tasted horrible. We’ve gotten the mango pineapple and strawberry dragonfruit and they DONT taste like this.. it was so tart and wayyyyy too much sugar and too strong ew
  • AB
    Archie, the King of Beasts
    Sep 20, 2025
    1.0
    We ordered on UberEats but our order was not at all what we actually paid for. Dunkin is blacklisted... forever!!!
  • DM
    David Mullis
    Sep 15, 2025
    5.0
    I was getting some munchkins for a Christian Community Group event I was attending. The staff was very courteous. I especially like the fact that I was not prompted to provide a tip at the end of purchasing my 32 pack of munchkins. David of Lake Ridge VA
  • HR
    Haley Ramsauer
    Aug 31, 2025
    1.0
    It’s almost comical how they found every angry person in a 10 mile radius and placed them in this store. It’s like stepping into one of those restaurants where the staff are rude to you on purpose. Basic greetings are out the window, don’t hold your breath for a “you’re welcome” after you say thank you because you will pass out. I’m not going to stop going to get coffee but I will continue to taunt them with kindness in the most annoying way. See you tomorrow guys 😂
  • FB
    Fidel Bazan
    Aug 19, 2025
    1.0
    Just stop to buy donuts this boy Paton rude boy wants to charge me before I get my donuts than I wanted to pay cash he’s acting madly cause I didn’t say cash or credit he never asked disgusting service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manassas, VA?

Dunkin' in Manassas is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' Manassas offer delivery and curbside pickup?

Yes, Dunkin' Manassas offers both delivery and curbside pickup services for your convenience.