Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic greetings.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Product Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
DC
Dakota Childs
2 days ago
5.0
Dunkin, I freaking love you.
I love you I love you I love you I love you I love you
Dunkin I love you please never shut down
I love you
I love Dunkin
I love everybody who works here you guys are so nice and so good at making my coffee I swear please never leave or stop working here if you guys ever go broke ill tip extra so you all stay cause my Dunkin has never tasted better
AB
Ashley Brown
3 days ago
5.0
The drive through folks were really friendly, and they made my coffee perfectly.
JF
Jenny F
Feb 20, 2026
1.0
They had nothing available at 5pm and the cashier was not even apologetic and seem annoyed when I was asking what they had left. Came up to counter and he spoke to me flustered and rude didn't have any customer service skills, never apologized and was not friendly at all. Horrible service and product availability.
BC
B C
Feb 20, 2026
1.0
Friendly service but nobody in here knows how to make any of the drinks. You get a refresher it’s nasty. You get an iced coffee. It is white as a ghost. It’s unreal. This place needs to be shut down.
SS
Sherry
Feb 18, 2026
4.0
Awesome new protein drink
{Mango Pineapple Refresher}
That's a go to for ones whom don't drink coffee.