Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.1
(173 reviews)

Business Details

13414 Dumfries Road, Manassas, VA
20112, United States
(571) 399-7933
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manassas, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13414 Dumfries Road, Manassas, VA
20112, United States

Hours

Reviews

3.1
173 reviews
5 stars
65
4 stars
19
3 stars
13
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic greetings.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
  • DC
    Dakota Childs
    2 days ago
    5.0
    Dunkin, I freaking love you. I love you I love you I love you I love you I love you Dunkin I love you please never shut down I love you I love Dunkin I love everybody who works here you guys are so nice and so good at making my coffee I swear please never leave or stop working here if you guys ever go broke ill tip extra so you all stay cause my Dunkin has never tasted better
  • AB
    Ashley Brown
    3 days ago
    5.0
    The drive through folks were really friendly, and they made my coffee perfectly.
  • JF
    Jenny F
    Feb 20, 2026
    1.0
    They had nothing available at 5pm and the cashier was not even apologetic and seem annoyed when I was asking what they had left. Came up to counter and he spoke to me flustered and rude didn't have any customer service skills, never apologized and was not friendly at all. Horrible service and product availability.
  • BC
    B C
    Feb 20, 2026
    1.0
    Friendly service but nobody in here knows how to make any of the drinks. You get a refresher it’s nasty. You get an iced coffee. It is white as a ghost. It’s unreal. This place needs to be shut down.
  • SS
    Sherry
    Feb 18, 2026
    4.0
    Awesome new protein drink {Mango Pineapple Refresher} That's a go to for ones whom don't drink coffee.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: