Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others found the food bland or poorly prepared.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and slow service.
Cleanliness
Concerns about cleanliness were noted, with several customers mentioning dirty tables and floors.
Ice Cream
Ice cream received positive feedback, with many customers enjoying the variety and taste, although some noted issues with toppings.
Staffing Issues
Frequent comments about understaffing leading to slow service and long wait times.
DJ
D.J. James
Nov 17, 2025
2.0
Food is good but man the old guy behind the counter was really checking out my wife in there. I don't really get mad at things like that, I actually was laughing with my wife about it, but it was just gross to see. If he focused on the food instead trying to check out young women maybe the food would be less of a wait time. Ceepy old guy, just be aware ladies.
MJ
Miguel Zavaleta Jr
Nov 2, 2025
5.0
this place needs more love
HC
Hyong Cha
Oct 4, 2025
5.0
Best ice cream cake 🎂!
CB
Christina Brown
Aug 16, 2025
5.0
I've been here a few times and each experience has been great. The food is always hot and fresh and the employees are very friendly, even when it is crazy busy inside.
BB
Butterfly
Jul 22, 2025
3.0
It's Dairy Queen. I love going to to dairy queen back in the days. I wish this place would do a deep cleaning floor tables & hire a window washer. It would make a tremendous difference.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday, Wednesday through Saturday from 11:00 AM to 9:00 PM, Tuesday from 4:00 PM to 9:00 PM, and Sunday from 12:00 PM to 9:00 PM.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children, making it a good dining option for families.
Where is Dairy Queen Grill & Chill located?
It is located at 11702 Sudley Manor Dr, Manassas, VA 20109-2843, United States.
How can I get special deals or discounts at Dairy Queen Grill & Chill?
You can download the Dairy Queen mobile app to access exclusive deals and mobile offers.
What is the best way to contact Dairy Queen Grill & Chill for questions or orders?
You can contact them by phone at +1 703-335-2875 or visit their website at https://www.dairyqueen.com/ for more information.
Are there any nearby entertainment options I can visit before or after dining at Dairy Queen?
Yes, Chuck E. Cheese's, an arcade and pizza restaurant, is nearby and offers family-friendly entertainment options.
If I am visiting a gym nearby, can I stop by Dairy Queen Grill & Chill for a meal or treat?
Absolutely, Dairy Queen Grill & Chill is close to several gyms including Retro Fitness, Workout Anytime Manassas, and Orangetheory Fitness, making it convenient to grab a meal or a soft-serve ice cream after your workout.
Can I find other dining options near Dairy Queen Grill & Chill?
Yes, nearby eateries include Hangry Joe's Hot Chicken & Wings for fast food, California Tortilla for Mexican cuisine, Vinny's NY Pizza and Tony's New York Pizza for pizza, and The Halal Guys for Mediterranean food.
What other services or stores are located near Dairy Queen Grill & Chill that might be convenient to visit?
Nearby are retail and service stores such as Costco for wholesale shopping, Sally Beauty for beauty products, Banner's Hallmark Shop for gifts and cards, and several urgent care and medical services like Night Watch Specialized Urgent Care and Inova-GoHealth Urgent Care.