Chipotle Manassas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, with staff being rude or inattentive, particularly among female employees.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about small portions, undercooked rice, and expired ingredients.
Cleanliness
Customers frequently noted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Speed of Service
Some customers appreciated the fast service, although others experienced delays and confusion during busy times.
Pricing Concerns
Many reviews highlighted dissatisfaction with pricing, feeling that the food was overpriced for the portion sizes received.
AS
Ashley Shreve
2 days ago
5.0
Really like the layout of this Chipotle. Also. Very clean.
KH
Kristin Hilgart
5 days ago
5.0
Stopped in to grab lunch and had extremely quick service. Everything was in stock and looks good.
FM
Francesca McKenzie
Dec 31, 2025
1.0
The food wasn’t ready and served cold. The service extremely slow. The dinning area wasn’t clean and the soda machine wasn’t working. Avoid.
YM
Yaseiri Martinez
Dec 18, 2025
1.0
This location is the only location I have a problem with them speaking in spanish amongst one another when they want to add a charge. Little do they know I’m Dominican and I speak Spanish. If you’re going to charge me it’s not about how much but having the respect to tell the consumer, the one who is paying. It’s not about the up charge for a side of corn, it’s the fact that this is the only location that sneaks it in when they aren’t supposed to do that unless it’s protein. You work at CHIPOTLE, the least you can do is have decent customer service. When k confronted them that I knew what she said her excuse was that her cashier speaks spanish but then tells me my total in English, proceeding to say you look spanish. So which one is it? You thought you were going to say it in a different language and someone not understand you. I purposely don’t speak Spanish when I come in to see if they talk about you for wanting your choices and in all the locations I go to, this one is consistent with the 1-2 times a year I don’t care enough to drive 10 minutes farther to another location. Never again, I’ll just drive farther for better service and fresher food at a location in a busier area.
JS
Johanna Silva
Dec 1, 2025
4.0
The food & workers are great but I feel so uncomfortable with random guys standing in front of the entrance begging for money & food. I was approached by one of them & I told them sorry I don’t have any cash on me. He ended up following me inside the store and waited till I was done paying for my food, and asked me again for some money. Keep in mind I’m a female and I had my daughter with me ..
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill in Manassas known for?
Chipotle Manassas is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Manassas?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill in Manassas offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
Where is Chipotle Mexican Grill Manassas located?
It is located at 7311 Sudley Rd, Prince William, Manassas, VA 20109, next to T-Mobile.
Can I order Chipotle food online in Manassas?
Yes, you can order online through their website or mobile app for delivery or pickup.
What types of payment does Chipotle Mexican Grill in Manassas accept?
They accept credit cards and offer gift cards as payment options.
How can I contact Chipotle Mexican Grill in Manassas for inquiries?
You can reach them by phone at +1 703-365-0213 or email at va.0317.manassas@chipotle.com.
Are there any hotels near Chipotle Mexican Grill in Manassas for visitors?
Yes, nearby hotels include Hampton by Hilton, Hampton Inn Manassas, and Quality Inn, providing convenient lodging options for visitors.
What convenience stores are near Chipotle Mexican Grill in Manassas?
7-Eleven and Sunoco convenience stores are nearby, ideal for quick errands before or after dining.
What other dining options are close to Chipotle Mexican Grill in Manassas?
Nearby dining establishments include Shoney's Restaurant, Mariscos Cancun Seafood and Grill, TGI Fridays, Arby's, Bob Evans, Burger King, and Sonic Drive-In, offering a variety of cuisines.