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Arby's

4.1
(382 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9874 Liberia Ave, Manassas, VA
20110, United States

Hours

Reviews

4.1
382 reviews
5 stars
182
4 stars
115
3 stars
44
2 stars
15
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff were praised for being friendly and helpful, others were criticized for poor attitudes and lack of attentiveness.

Food Quality

Food quality is generally appreciated, with many customers enjoying the freshness and taste, though there are complaints about cold items and incorrect orders.

Drive-Thru Efficiency

The drive-thru service is often noted for being quick and efficient, although some customers experienced delays.

Cleanliness

The restaurant is reported to be clean, with some customers noting the cleanliness of dining areas and bathrooms.

Order Accuracy

There are several instances of incorrect orders, leading to customer frustration regarding order accuracy.
  • AB
    A B
    Jan 1, 2026
    5.0
    Ehren was really nice and helpful. Food was fresh and yummy. Thanks!
  • DN
    Demins F I nders
    Dec 30, 2025
    5.0
    HUNTER SHOULD BE MANAGER OF THE STORE GREAT PERSONALITY GREAT management great environment great service
  • GS
    Gary Sappington
    Nov 26, 2025
    5.0
    The drive thru can be a little confusing. But, the staff is very friendly and polite. Food was hot and fresh. The price was very reasonable. We stop again.
  • JE
    Janine Easterwood
    Nov 4, 2025
    5.0
    Went back to ask for horsey sauce (a must) and an employee came out side to my car and handed me a whole bunch!
  • JT
    Jonuthan Thomas
    Oct 1, 2025
    1.0
    placed a $40 order and the lady there was mad trippin over some sauce. she kept yappin off about it when we tried to pay for it but its like she didnt want to sell it or something she just wanted to throw a tantrum???? I work in fast food and that was unacceptable. we all have rough days but we shouldn't be throwing fits at customers for seemingly no reason. next time, I just wont come here. If getting sauce is enough to set these workers off, id avoid this place like the plague. workmanship like that usually means the back of house is probably mad dirty and unsanitary. I typically enjoyed arbys, but id skip this one and hit the wendys down the street since you can barely even buy sauce off them.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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