McDonald's

3.1
1317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 Broad Street, Manakin Sabot, VA
23103, United States

Hours

Reviews

3.1
1,317 reviews
5 stars
384
4 stars
233
3 stars
231
2 stars
132
1 star
337

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inefficient.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Speed of Service

Customers consistently complained about long wait times at both the drive-thru and inside the restaurant, often exceeding 15-20 minutes.

Food Quality

Feedback indicated inconsistent food quality, with reports of stale or poorly prepared items, including cold fries and overcooked burgers.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and restrooms, which contributed to a negative dining experience.
  • GC
    Gregory C
    Nov 9, 2025
    5.0
    Enjoyed their spicy chicken sandwich. Its really very good and I think beats Chic Fil A sandwich easily! Great Iced Tea too!
  • RL
    Robert Longest
    Nov 8, 2025
    1.0
    Food barely warm, didn't taste fresh and forgot to put the sauces in the bag for the chicken nuggets.
  • JW
    jon west
    Nov 2, 2025
    1.0
    Sat at the drive trough for 5 minutes with no one talking, finally came on and said to pull up to the window to order. But still three cars waiting. Went next door and got Taco Bell. Had my food and same three cars still sitting there. Saw 4 other people give up and leave. Note this location seems to have issues every time I try to go there
  • CC
    Charging712
    Oct 30, 2025
    1.0
    Horrible customer service, they need to do better just look at the recent reviews tells you all you need to know…
  • HJ
    Hunter Johnson
    Oct 24, 2025
    1.0
    I waited for 5 minutes at the drive thru screen while nobody came to take my order, fast food my foot. McDonald’s already isn’t anything to write home about, try having service that isn’t the absolute worst why don’t you?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 22 Broad Street, Manakin Sabot?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is there a drive-thru service available and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.