Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.
Staff Attitude
Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of care.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies and dirty floors.
KH
Kim Hines
Oct 15, 2025
5.0
Service was good.
SS
Starry Snow
Oct 12, 2025
4.0
The food is always amazing. The staff are polite and competent. Personally, I love to get a chocolate shake and dip the fries in it. Also i loved the mushrooms burger they had.
LL
Lemsy
Aug 5, 2025
5.0
A very good Wendy's. Service was fast. Ordering was easy in the app. They got the order right. The food was good and fresh.
LL
leeshelp
Jul 7, 2025
3.0
Typical Wendy's. Stopped in for my occasional #1 single with a frosty for dipping my fries.
KD
kingdaddy Dallas3163
Jul 6, 2025
5.0
Great 🍔 love it bread never soggy never to much put on your burger just right I say . Customer service is always on point for me when I go definitely recommend
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Madison Heights, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Madison Heights, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 846-5837.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Madison Heights Wendy’s serve breakfast?
Yes, this Wendy’s location in Madison Heights, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Madison Heights?
The drive-thru at Wendy's in Madison Heights is open daily from 7:30 AM to midnight.
Is the Wendy's in Madison Heights currently open?
Yes, Wendy's in Madison Heights is open and committed to serving customers every day.
Does Wendy's in Madison Heights offer breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for delivery or pickup from Wendy's Madison Heights?
You can order via the Wendy's mobile app or at order.wendys.com by selecting the Madison Heights location.
What payment methods does Wendy's in Madison Heights accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Madison Heights for questions or feedback?
You can call (434) 846-5837 or visit the Wendy's Contact page online; there is also a customer satisfaction survey available.
Where can I find the menu and nutrition information for Wendy's Madison Heights?
Menu and nutrition details are available on the Wendy's website and mobile app at menu.wendys.com or order.wendys.com.
Are there other fast food options near Wendy's Madison Heights?
Nearby fast food options include Dairy Queen Grill & Chill, Taco Bell, and McDonald's, offering you variety in dining choices before or after your visit.
What nearby automotive services can I find around Wendy's Madison Heights?
Close to Wendy's are automotive services like Chrome Auto Repair, Meineke Car Care Center, and O'Reilly Auto Parts, handy for any car needs near your meal stop.
Are there accommodations near Wendy's in Madison Heights for visitors?
Yes, hotels such as Americas Best Value Inn and Red Roof Inn are nearby for convenient lodging options.