Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies and dirty floors, impacting the overall dining experience.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of care.
LH
Logan H
Jan 4, 2026
5.0
3 minute wait time, good quality Wendy’s food.
KH
Kim Hines
Oct 15, 2025
5.0
Service was good.
SS
Starry Snow
Oct 12, 2025
4.0
The food is always amazing. The staff are polite and competent. Personally, I love to get a chocolate shake and dip the fries in it. Also i loved the mushrooms burger they had.
LL
Lemsy
Aug 5, 2025
5.0
A very good Wendy's. Service was fast. Ordering was easy in the app. They got the order right. The food was good and fresh.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Madison Heights?
The drive-thru at Wendy's in Madison Heights is open daily from 7:30 AM to midnight.
Is the Wendy's in Madison Heights currently open?
Yes, Wendy's in Madison Heights is open and committed to serving customers every day.
Does Wendy's in Madison Heights offer breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for delivery or pickup from Wendy's Madison Heights?
You can order via the Wendy's mobile app or at order.wendys.com by selecting the Madison Heights location.
What payment methods does Wendy's in Madison Heights accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Madison Heights for questions or feedback?
You can call (434) 846-5837 or visit the Wendy's Contact page online; there is also a customer satisfaction survey available.
Where can I find the menu and nutrition information for Wendy's Madison Heights?
Menu and nutrition details are available on the Wendy's website and mobile app at menu.wendys.com or order.wendys.com.
Are there other fast food options near Wendy's Madison Heights?
Nearby fast food options include Dairy Queen Grill & Chill, Taco Bell, and McDonald's, offering you variety in dining choices before or after your visit.
What nearby automotive services can I find around Wendy's Madison Heights?
Close to Wendy's are automotive services like Chrome Auto Repair, Meineke Car Care Center, and O'Reilly Auto Parts, handy for any car needs near your meal stop.
Are there accommodations near Wendy's in Madison Heights for visitors?
Yes, hotels such as Americas Best Value Inn and Red Roof Inn are nearby for convenient lodging options.