Taco Bell

4.0
782 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5014 S. Amherst Hwy in Madison Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5014 S. Amherst Hwy, Madison Heights, VA
24572, United States

Hours

Reviews

4.0
782 reviews
5 stars
397
4 stars
158
3 stars
118
2 stars
47
1 star
62

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some reviews praised friendly and helpful staff, others highlighted poor customer service and rushed interactions.

Food Value

Several customers felt that the food was overpriced for the portion sizes, with complaints about quality and value.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting it was acceptable while others pointed out issues.
  • CW
    C. Wright
    Dec 28, 2025
    1.0
    Do NOT order on the app at this location. Ordered for delivery- over half the food was missing from the bag (the big sticker in the front of the bag had everything that was SUPPOSED to be in there. That should have been their first clue*) Tried contacting door dash/driver that brought the food- both told me I needed to contact the store/Taco Bell. Called this location and was told multiple times there’s nothing they can do, that I couldn’t just come get my food from them because “they would be losing product.” HOW?? I paid for food I didn’t get!!! Finally my husband calls this location again and she says “oh yeah we have the rest of your food sitting right here.” WHAT. So he’s headed there now to pick it up- which completely defeats the purpose of paying and tipping for delivery. I absolutely need a refund for this headache. Again, DO NOT order from this location.
  • DN
    Daniel Nuckles
    Nov 18, 2025
    1.0
    8$ is way too much for a Quesadilla. And I left hungry! The staff was friendly but if the company is going to rip people off like that, I hope the whole franchise goes out of business.
  • KH
    Kaden Hiltonn
    Nov 9, 2025
    1.0
    Askd for a CHEESE quesadilla and a Mexican pizza… you’ve got to be joking
  • SS
    Sebrya
    Nov 1, 2025
    1.0
    Whoever made my order tonight needs to be fired immediately.
  • CS
    Christy Sandidge
    Oct 19, 2025
    1.0
    I'll give it to them they're consistently bad.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 5014 S. Amherst Hwy, Madison Heights?

The drive-through is open from 9:00 AM to 10:00 PM on Monday and from 9:00 AM to 2:00 AM Tuesday through Sunday.

Can I order Taco Bell online for pickup or delivery at the Madison Heights location?

Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell.