Arby's

3.9
542 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4783 S Amherst Hwy, Madison Heights, VA
24572, United States

Hours

Reviews

3.9
542 reviews
5 stars
241
4 stars
131
3 stars
83
2 stars
41
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising it while others reported cold, poorly prepared, or undercooked items.

Service

Service quality varies; some customers experienced friendly and prompt service, while others faced long wait times and order inaccuracies.

Cleanliness

The restaurant is generally reported as clean, but some customers noted unpleasant odors and unsanitary conditions.

Customer Experience

Positive experiences highlighted friendly staff and appreciation for veterans, but negative experiences included poor handling of complaints and order issues.
  • RD
    Rhonda Dinkins
    Dec 26, 2025
    1.0
    Can not tell you how the food was , seeing as I did not get my sandwich,but my kids enjoyed it, I would not suggest eating here 👎
  • CM
    Cody Mummau
    Nov 26, 2025
    4.0
    This Arby's is a solid four. The exterior doesn't look all that great because of location. But on the inside it is completely sufficient. Food was great Staff was nice The place was generally clean Price is what you would expect for Arby's
  • JJ
    jordan
    Nov 23, 2025
    1.0
    i ordered delivery. i got the french dip and the completely left out my au jus and the marinara that’s supposed to come with the mozzarella sticks. the food was nasty without the dips. the au jus is a main component for the french dip, it was so disappointing. also the steak bites are mid.
  • WW
    William Williamson
    Nov 11, 2025
    5.0
    Stopped in today which is Veterans day and pick up my free roast beef sandwiche. My appreciation for them recognizing me as a veteran and recognizing all Veterans and the military. Thank you.
  • MM
    Michael Moore
    Oct 21, 2025
    5.0
    Great service