Wendy's

3.5
886 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Lynchburg, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lynchburg, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2510 Memorial Ave., Lynchburg, VA
24501, United States

Hours

Reviews

3.5
886 reviews
5 stars
311
4 stars
192
3 stars
153
2 stars
87
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or unresponsive staff, with several instances of poor communication and attitude noted.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.

Food Quality

Mixed reviews on food quality, with some customers experiencing cold or stale items, while others praised the freshness of certain meals.

Cleanliness

Concerns raised about cleanliness, particularly in the dining area and food preparation, with reports of unsanitary conditions.

Speed of Service

Inconsistent service speed; some customers experienced long wait times, while others noted quick service during less busy hours.
  • BW
    BetTina Ware
    Nov 3, 2025
    3.0
    Hit & Miss....
  • RC
    Rachael Carter
    Oct 3, 2025
    2.0
    This is by far the worst Wendy’s in this town. I’ve gotten a correct order made a handful of times, most of the staff are rude, the speaker box at the drive through is so old that you basically have to yell to be heard. It’s a shame, because when they take the time to make the food right it’s pretty good.
  • GG
    Gavin
    Sep 29, 2025
    1.0
    Lady at the drive through didnt take our whole order before telling us to pull around. When we got there we asked to add a potato, the lady never verbally responded, instead she just shook her head "no". We asked if they had potatoes at all to which she just shook "no" again. When we thanked her for our food she paid no mind. We went inside and lo' and behold, they did in fact have potatoes. We mentioned the attitude of the employee but we got no response. At no point did we make a scene or anything. We were polite and thanked them. But where is the baseline customer service? At least use your words. Why lie about your stock? Just so disappointing... :/
  • BB
    buvin456
    Sep 29, 2025
    1.0
    Ordered at the drive thru and the lady working the mic and window assumed I was done ordering and told me to pull up to the window. When i got there and tried to finish my order. I asked for their potato item and she said they didn't have it and gave me some attitude. I parked, went inside and ordered it there and they suddenly produced more potatoes.
  • DK
    Diyaa Kaufman
    Sep 24, 2025
    1.0
    We were disappointed that our cashier at the window didn’t communicate, had no energy, and then handed over melted frosties for full price. When we questioned why they were so liquidy, she then explained that the machine wasn’t working. We ended up having to request a refund, and it was made out as an inconvenience, with no apology for us not being told that the product we had requested and paid for was defective.

Frequently Asked Questions About Wendy's

Is Memorial Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.