Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Inconsistent food quality with complaints about undercooked items and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including bugs and dirty equipment.
Staff Attitude
Many customers experienced unprofessional behavior from staff, including lack of courtesy and respect.
Order Accuracy
Frequent issues with incorrect orders and missing items, particularly in drive-thru and mobile orders.
SC
Shawn Crawford
Oct 4, 2025
1.0
Angry woman rolled her eyes whenever asked a question. Ridiculous large nails. Asked about a kids menu item and she had nothing but an attitude.
JA
JohnM Abbett
Sep 18, 2025
1.0
Takes way too long, expect a long wait
WN
Wendy New
Aug 16, 2025
1.0
If I could give no stars for service I would. Waited literally over 25mins for order to be taken and get food, yes i was very polite even tho this was not a good experience. No customer service at all, asked for a receipt was told how much it was, then woman walked away from the window and never returned. I get all businesses have issues but this was ridiculous. Only good thing from this visit the biscuit was actually good.
KC
Keep_ Calm00
Jul 19, 2025
1.0
Most of the workers are not friendly at all but i can deal with that. I doordash every weekend and there hasn't been one time that I've gone inside that location that there aren't these little flying bugs (gnats) (fruit flies?)i dont know what they are but there always there. If you stand at the counter, notice the white ceramic tile wall that seperates the counter from the bathroom hall way. That's where the bugs hang out. Check out the lemonade machine behind the counter. It's disgusting and looks like it doesn't get cleaned. The rest of the equiptment behind the counter is always dirty and appears filthy. I would never get food from this location. It's gross. I hate going inside that store to pick up food.
Do better. Clean your store
PT
Peg T
Jul 8, 2025
5.0
The staff is always kind and service is prompt. The food is always hot as well!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lynchburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lynchburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 237-4543.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Timberlake Wendy’s serve breakfast?
Yes, this Wendy’s location in Lynchburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of Wendy's at 7909 Timberlake, Lynchburg?
Wendy's is open daily from 8:00 AM to 12:00 AM (midnight).
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's at 7909 Timberlake offers drive-thru service every day from 8:00 AM to 12:00 AM.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online for delivery or pickup via the Wendy's app or website at https://order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, this Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy’s on Timberlake?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can contact Wendy’s at (434) 237-4543 or provide feedback through the Customer Care team via their website or phone number 888-624-8140.
Where can I find Wendy’s gift cards and check their balance?
Gift cards are available in-store, online, and retailers. To order or check balance visit http://www.wendysgiftcards.com and https://find.wendys.com/gift-card.
Is Wendy’s currently hiring in Lynchburg, VA?
Check the Wendy's Careers page at https://wendys-careers.com/job-search/ for current openings in Lynchburg or nearby locations.
What notable places are near Wendy’s at 7909 Timberlake?
Nearby places include RidgeView Dermatology (hospital), Timberlake Auto Emporium (car dealer), Petopia (pet store), Chipotle Mexican Grill, Dunkin', and First Watch (restaurants).
How can nearby locations like Dunkin' and Chipotle Mexican Grill complement a visit to Wendy's?
If you're visiting Wendy's, you might also want to explore nearby eateries like Dunkin' for coffee or Chipotle for Mexican cuisine, expanding your dining options within the area.