Wendy's

3.5
824 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7909 Timberlake, Lynchburg, VA
24502, United States

Hours

Reviews

3.5
824 reviews
5 stars
281
4 stars
191
3 stars
123
2 stars
77
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Inconsistent food quality with complaints about undercooked items and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including bugs and dirty equipment.

Staff Attitude

Many customers experienced unprofessional behavior from staff, including lack of courtesy and respect.

Order Accuracy

Frequent issues with incorrect orders and missing items, particularly in drive-thru and mobile orders.
  • SC
    Shawn Crawford
    Oct 4, 2025
    1.0
    Angry woman rolled her eyes whenever asked a question. Ridiculous large nails. Asked about a kids menu item and she had nothing but an attitude.
  • JA
    JohnM Abbett
    Sep 18, 2025
    1.0
    Takes way too long, expect a long wait
  • WN
    Wendy New
    Aug 16, 2025
    1.0
    If I could give no stars for service I would. Waited literally over 25mins for order to be taken and get food, yes i was very polite even tho this was not a good experience. No customer service at all, asked for a receipt was told how much it was, then woman walked away from the window and never returned. I get all businesses have issues but this was ridiculous. Only good thing from this visit the biscuit was actually good.
  • KC
    Keep_ Calm00
    Jul 19, 2025
    1.0
    Most of the workers are not friendly at all but i can deal with that. I doordash every weekend and there hasn't been one time that I've gone inside that location that there aren't these little flying bugs (gnats) (fruit flies?)i dont know what they are but there always there. If you stand at the counter, notice the white ceramic tile wall that seperates the counter from the bathroom hall way. That's where the bugs hang out. Check out the lemonade machine behind the counter. It's disgusting and looks like it doesn't get cleaned. The rest of the equiptment behind the counter is always dirty and appears filthy. I would never get food from this location. It's gross. I hate going inside that store to pick up food. Do better. Clean your store
  • PT
    Peg T
    Jul 8, 2025
    5.0
    The staff is always kind and service is prompt. The food is always hot as well!

Frequently Asked Questions About Wendy's

Is Timberlake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.