Wendy's

4.0
1076 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14620 Wards Road, Lynchburg, VA
24502, United States

Hours

Reviews

4.0
1,076 reviews
5 stars
479
4 stars
301
3 stars
160
2 stars
51
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff, particularly highlighting individual employees who went above and beyond.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold food, incorrect orders, and unsanitary practices.

Cleanliness

Several reviews noted issues with cleanliness, including dirty tables and unsanitary food handling.

Speed of Service

The speed of service received mixed reviews; some customers experienced quick service, while others reported long wait times.

Order Accuracy

There were numerous complaints about incorrect orders, with some customers expressing frustration over repeated mistakes.
  • CV
    Cherese Villalta
    Oct 24, 2025
    5.0
    Randy did an amazing job. He apologized for the wait. He was cleaning and doing a great job.
  • NP
    Nicholas Du Plessis
    Oct 24, 2025
    5.0
    Randy was energetic, engaged, and respectfully. We could tell he really cared.
  • CM
    Casey Marie
    Sep 30, 2025
    4.0
    This is one of the few Wendy's restaurants that usually serves your order hot, fresh, and without any mistakes! It's much better than the other Wendy's in Lynchburg. I personally never have issues with the service, they get the order right and they give me what I need and that's all that matters. I've found that it helps to treat the employees like actual human beings, with respect and then you won't deal with employees being rude like people are claiming. Be patient to these people guys, and more importantly be grateful for their service because they do far better than other places.
  • LB
    Larry “Some Guy Named Larry” Beasley
    Sep 14, 2025
    5.0
    I love this Wendy's but my advice to the manager is don't argue with your customers. I chose dine and my receipt shows dine in. Don't tell me that your printer chose carryout unless you're looking to fix that. I don't understand why somebody would take time out of their day to say well. Mine doesn't say that instead of oh. Let me see and then compare with what I did to try to fix what's wrong with your store.
  • BR
    Benjamin Read
    Aug 21, 2025
    2.0
    Food's usually decent, but I just watched them grab my fries with their bare hands and swapped the bag it was in, pretty nasty stuff

Frequently Asked Questions About Wendy's

Is Airport Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.