Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the friendly and attentive service from staff, particularly highlighting individual employees who went above and beyond.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold food, incorrect orders, and unsanitary practices.
Cleanliness
Several reviews noted issues with cleanliness, including dirty tables and unsanitary food handling.
Speed of Service
The speed of service received mixed reviews; some customers experienced quick service, while others reported long wait times.
Order Accuracy
There were numerous complaints about incorrect orders, with some customers expressing frustration over repeated mistakes.
CV
Cherese Villalta
Oct 24, 2025
5.0
Randy did an amazing job. He apologized for the wait. He was cleaning and doing a great job.
NP
Nicholas Du Plessis
Oct 24, 2025
5.0
Randy was energetic, engaged, and respectfully. We could tell he really cared.
CM
Casey Marie
Sep 30, 2025
4.0
This is one of the few Wendy's restaurants that usually serves your order hot, fresh, and without any mistakes! It's much better than the other Wendy's in Lynchburg. I personally never have issues with the service, they get the order right and they give me what I need and that's all that matters. I've found that it helps to treat the employees like actual human beings, with respect and then you won't deal with employees being rude like people are claiming. Be patient to these people guys, and more importantly be grateful for their service because they do far better than other places.
LB
Larry “Some Guy Named Larry” Beasley
Sep 14, 2025
5.0
I love this Wendy's but my advice to the manager is don't argue with your customers. I chose dine and my receipt shows dine in. Don't tell me that your printer chose carryout unless you're looking to fix that. I don't understand why somebody would take time out of their day to say well. Mine doesn't say that instead of oh. Let me see and then compare with what I did to try to fix what's wrong with your store.
BR
Benjamin Read
Aug 21, 2025
2.0
Food's usually decent, but I just watched them grab my fries with their bare hands and swapped the bag it was in, pretty nasty stuff
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lynchburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lynchburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 266-1008.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Airport Wendy’s serve breakfast?
Yes, this Wendy’s location in Lynchburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 14620 Wards Road, Lynchburg?
Wendy's is open daily from 7:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 14620 Wards Road offers drive-thru service daily from 7:00 AM to 12:00 AM.
Can I order food online or via an app from this Wendy's?
Yes, you can order via the Wendy's mobile app or online at https://order.wendys.com.
Which payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at this Wendy's?
Yes, breakfast is served, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What meals are served at Wendy's on Wards Road?
Wendy's serves breakfast, lunch, and dinner at this location.
How can I contact Wendy's at 14620 Wards Road for questions or feedback?
You can call (434) 266-1008 or use the Customer Care team via their contact page or phone at 888-624-8140.
Are there nearby gas stations if I need fuel before or after visiting Wendy's?
Yes, nearby gas stations include Suburban Propane and Sheetz, which also offers convenience store items and coffee.
Where can I rent a truck or vehicle near Wendy's?
U-Haul Neighborhood Dealer and Budget Car Rental are nearby options for truck or car rentals.
What local attractions or shops are near Wendy's for customers to visit?
Nearby places include Nicole's gift shop, Taqueria Rosita 2 Lynchburg Mexican restaurant, and the Psychic & Meditation Center for unique local experiences.