Tropical Smoothie Cafe

4.3
344 reviews
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Business Details

7635 Timberlake Road, Lynchburg, VA
24502, United States
(434) 239-8767
https://locations.tropicalsmoothiecafe.com/va/lynchburg/7635-timberlake-road
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7635 Timberlake Road, Lynchburg, VA
24502, United States

Hours

Reviews

4.3
344 reviews
5 stars
225
4 stars
58
3 stars
25
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Keri, the general manager, received numerous praises for her exceptional customer service, friendliness, and leadership, significantly enhancing the customer experience.

Smoothie Quality

There are mixed reviews regarding smoothie quality; while some customers enjoyed their drinks, others reported inconsistencies in taste and texture, with complaints about poorly blended smoothies.

Order Accuracy

Several customers expressed frustration with incorrect orders and poor handling of online orders, leading to dissatisfaction and a loss of trust in the service.

Staff Behavior

Feedback highlighted issues with staff behavior, including unprofessionalism and rudeness from some employees, which negatively impacted the customer experience.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in portion sizes and quality, with some items being described as bland or poorly prepared.
  • SC
    Stephanie Curry
    Oct 30, 2025
    2.0
    I usually love tropical smoothie Cafe, and have never been disappointed but today I grub hubbed my usual order, a carribean jerk chicken wrap with extra sauce and a side of potatos. It took forever to get here, over an hour, which could be grub hubs fault but immediately I noticed the bag was so light. I open it up to find a half empty wrap, about the same size of a taco bell burrito honestly, hardly any sauce let alone the extra I had paid for, the sweet potato bowl had 5 little potato pieces in it. Very disappointed and won't be coming back for a while for sure.
  • KL
    Kayla Love420
    Oct 28, 2025
    1.0
    The worst Tropical Smoothie location I’ve ever been to. I have given this place 3 chances to get it together and each time I am left disappointed and regret spending $8 on a smoothie that’s made horribly! First occasion I order a Mango Smoothie no sugar. It was incredibly sweet. I took it back and the employee admitted they added sugar and politely agreed to replace it. I left satisfied. The next occasion I ordered through the app and went in to pick it up , 20 minutes later the smoothie was still not ready. I asked the employee about my order , they hadn’t even started making it!! The employee quickly made the smoothie and it tasted horrible. Not blended properly I had chunks of mango and ice all throughout the drink. I left very disappointed and told myself I would never go back. A week later I decided to give them ONE LAST CHANCE!! I went back ordered my usual mango smoothie no sugar and omg it was AWFUL! Tasted like mango puke. I went back and asked for a completely different smoothie (kiwi quencher) made regular because how could you possibly mess that up. Well they messed that up too , the smoothie was incredibly sweet. Like drinking pure liquid sugar. I was livid and left disappointed yet again. 3 strikes you’re out!! I WILL NEVER GO HERE EVER AGAIN !!! 0/10
  • AR
    ANGELA RIZER
    Sep 18, 2025
    5.0
    I came through Tropical Smoothie last week for the very first time. I’m just getting to write a review, but I couldn’t let too much time pass without sharing about our amazing experience! The food and smoothies were delicious! My kids loved them! It took me a while to order because it was my first time there and there were a ton of menu options! The team working was fast and efficient. The manager on duty was kind and personable. She very kindly gave us one of our smoothies for free since it was our first time coming through! I lost the receipt, so I can’t remember her name (I think it started with a K)! But what an incredible experience! Thank you for making my day!
  • CC
    Charles
    Sep 9, 2025
    1.0
    Can’t make smoothies 30 minutes before closing, why even be open
  • TE
    Tricia Edgar
    Sep 6, 2025
    5.0
    I was very impressed with the service at Tropical Smoothie! Keri, the general manager, was friendly and professional and made our experience such a delight - not to mention the great food!
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.