Tropical Smoothie Cafe

4.3
346 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7635 Timberlake Road, Lynchburg, VA
24502, United States

Hours

Reviews

4.3
346 reviews
5 stars
227
4 stars
58
3 stars
25
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by Keri and her team, highlighting their friendliness and attentiveness.

Smoothie Quality

There were mixed reviews regarding the quality of smoothies, with some customers experiencing poorly blended drinks and inconsistent flavors.

Food Experience

While some customers enjoyed the food, others reported issues with portion sizes and quality, indicating inconsistency in the food offerings.

Service Speed

Several reviews mentioned slow service, particularly during busy times, leading to frustration among customers.

Cleanliness and Atmosphere

The location was generally noted for being clean and welcoming, although some customers experienced unprofessional behavior from staff.
  • LB
    Lyeslow Blakes
    Dec 23, 2025
    5.0
    KIRI AND HER TEAM MEMBERS ARE THE BEST CUSTOMER SERVICE PLEASE DROP BY AND LET THEM SERVE YOU WITH A SMILE
  • MK
    Misty Kinzer
    Dec 15, 2025
    1.0
    Our first visit here is our last. The food was decent but overpriced. But the customer service leaves a lot to be desired.
  • KS
    Ken Schirrmacher
    Nov 30, 2025
    5.0
    Love this place, it's my daily routine, amazing employees. They know me and my order by heart
  • SC
    Stephanie Curry
    Oct 30, 2025
    2.0
    I usually love tropical smoothie Cafe, and have never been disappointed but today I grub hubbed my usual order, a carribean jerk chicken wrap with extra sauce and a side of potatos. It took forever to get here, over an hour, which could be grub hubs fault but immediately I noticed the bag was so light. I open it up to find a half empty wrap, about the same size of a taco bell burrito honestly, hardly any sauce let alone the extra I had paid for, the sweet potato bowl had 5 little potato pieces in it. Very disappointed and won't be coming back for a while for sure.
  • KL
    Kayla Love420
    Oct 28, 2025
    1.0
    The worst Tropical Smoothie location I’ve ever been to. I have given this place 3 chances to get it together and each time I am left disappointed and regret spending $8 on a smoothie that’s made horribly! First occasion I order a Mango Smoothie no sugar. It was incredibly sweet. I took it back and the employee admitted they added sugar and politely agreed to replace it. I left satisfied. The next occasion I ordered through the app and went in to pick it up , 20 minutes later the smoothie was still not ready. I asked the employee about my order , they hadn’t even started making it!! The employee quickly made the smoothie and it tasted horrible. Not blended properly I had chunks of mango and ice all throughout the drink. I left very disappointed and told myself I would never go back. A week later I decided to give them ONE LAST CHANCE!! I went back ordered my usual mango smoothie no sugar and omg it was AWFUL! Tasted like mango puke. I went back and asked for a completely different smoothie (kiwi quencher) made regular because how could you possibly mess that up. Well they messed that up too , the smoothie was incredibly sweet. Like drinking pure liquid sugar. I was livid and left disappointed yet again. 3 strikes you’re out!! I WILL NEVER GO HERE EVER AGAIN !!! 0/10

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.