Subway

3.9
173 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lynchburg Subway® Restaurant at 2154 Wards Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2154 Wards Rd, Lynchburg, VA
24502, United States

Hours

Reviews

3.9
173 reviews
5 stars
84
4 stars
35
3 stars
23
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, highlighting individual employees for their excellent service.

Food Quality

While some reviews noted great food, there were multiple complaints about stale bread and incorrect orders, indicating inconsistency in food quality.

Cleanliness

Several customers reported issues with cleanliness, particularly in the dining area and bathrooms, which detracted from their overall experience.

Staffing Issues

Numerous reviews mentioned long wait times due to insufficient staffing, with customers expressing frustration over slow service.

Management Concerns

There were complaints about poor management practices, including inadequate training of staff and lack of responsiveness to customer issues.
  • GG
    Gabby
    Nov 14, 2025
    5.0
    Love coming here, Im in here almost every other day and I’ve only had 1 or 2 bad experiences in 2 years, definitely tastes better than the other subways in the area, workers are friendly and aren’t afraid to talk to customers, very lively and never quiet
  • MJ
    Marrissa Jones
    Nov 13, 2025
    5.0
    I only come here occasionally but every time I do, it’s always a pleasant experience. The staff is always friendly and welcoming.
  • LS
    LaQuena Stokes
    Sep 25, 2025
    5.0
    Amazing cookies and even better staff! I will return!!!!! Thanks for your kindness Brian!
  • WW
    waterdog
    Sep 23, 2025
    5.0
    There’s 1 lady working her but off by herself taking care of a long line of customers. Theses getting every order just right and has an amazing attitude. Great customer service without complaining at all. She deserves a raise for sure! 9/23/25
  • RL
    Rich Lebel
    Sep 21, 2025
    3.0
    Ordered two six inch subs and wanted to make one a combo. The cashier split the order and made two credit card transactions in the process which made zero sense to me, but I had already tapped to pay. When I tapped the credit card machine left a 10% tip in the process.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Lynchburg Hills Plaza?

Subway at 2154 Wards Rd is open Monday through Saturday from 9:00 AM to 11:00 PM, and Sunday from 10:00 AM to 11:00 PM.

Does Subway at Lynchburg Hills Plaza offer delivery and pickup options?

Yes, this Subway location offers both in-store pickup and delivery services.