Papa Johns Pizza

3.3
324 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Lynchburg, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lynchburg pizza for any occasion. Call us for pizza delivery in Lynchburg or stop by 7703 Timberlake Road for carryout to order the best pizza in Lynchburg, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7703 Timberlake Road, Lynchburg, VA
24502, United States

Hours

Reviews

3.3
324 reviews
5 stars
120
4 stars
58
3 stars
35
2 stars
19
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude management, long wait times, and unresolved complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly made pizzas.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked pizzas, cold deliveries, and overall dissatisfaction with the food.

Staffing Issues

Several reviews mentioned that the location is often understaffed, leading to long wait times and poor service.

Positive Experiences

Despite the negative feedback, some customers praised the pizza quality and specific staff members for their helpfulness and service.
  • AH
    Austin Holofchak
    Nov 3, 2025
    1.0
    This place sucks now
  • WS
    Walker Smith
    Sep 24, 2025
    1.0
    They use creepy door dash drivers. I ordered 2 pizzas. He kept one of my pizzas and gave me one. But an hour later the same door dash driver returned with a cold pizza. The store gave me a refund for one of the pizzas
  • MR
    Monica Robinson
    Sep 12, 2025
    4.0
    Places a large order, was done correctly and timely. The folks helped me carry them out to my car. Pizza was tasty. Parking was a little weird lol.
  • RA
    Remmy Ar'emen
    Aug 14, 2025
    1.0
    Ordered yesterday, order# 1237157213, and ordered the 5cheese garlic crust pizza custom with pep and green peppers on all, mushroom on half, on my way home. I chose pickup from here because it was on the way. Stopped and shopped for my Grandma while the tracker said it was cooking. Went into the store when the tracker said ready, but the cashier said it would be 2 or 3 more minutes. I went back to my car to explain to my Twin and waited the 3 minutes. Went back inside and the cashier said there was no order in my name and shrugged when I said he had just told me it was 3 minutes more, 3 minutes before. I asked for the manager and he said he was the manager, so I asked for his boss and he gave me a # and called on the next customer. I stormed out and went back to my car to get my phone and verify my order was for this store and not showing picked up. I went back inside the store to call the # given and was told it was meant for him only, not for customers, and to have him call for help. He avoided calling and tried to address the next customer but I cut in and apologised, that the call was expected right now. Even so, this guy stuck by saying the order wasn't there for Remy... so for the 5th time I spelled REMMY and someone handed me the pizza! Imagine my relief and how it turned to disappointment when I got home and the pizza had no 5 cheese garlic crust... I wasn't going to write a review but I wanted to try that pizza crust, that is why I ordered it! Please give me a free pizza just like the one I was supposed to get, without all the hassle, that would be great and worth a better review.
  • EW
    Edna Wray
    Aug 14, 2025
    5.0
    I like this 1 when I go through the drive through they almost always have my order ready

Frequently Asked Questions About Papa Johns Pizza

What type of food does Papa Johns Pizza in Lynchburg offer?

Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.

What are the operating hours for delivery at Papa Johns Pizza in Lynchburg?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.