McDonald's

3.3
1320 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2325 Memorial Ave, Lynchburg, VA
24501, United States

Hours

Reviews

3.3
1,320 reviews
5 stars
405
4 stars
242
3 stars
248
2 stars
149
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and unresponsive staff, particularly in the drive-thru.

Food Quality

There were mixed reviews on food quality, with some customers praising freshness while others complained about cold or improperly prepared items.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were described as rude or unprofessional.

Cleanliness

Multiple reviews highlighted unsanitary conditions and a lack of cleanliness in the restaurant.

Management Concerns

Several customers expressed dissatisfaction with management, citing issues with staff training and overall restaurant operations.
  • LO
    L. Owens
    Dec 30, 2025
    5.0
    We love OFR McDonald’s!
  • DC
    David Crouser
    Dec 30, 2025
    1.0
    Stopped to get breakfast and the time on the door said drive thru was open sit for like 10-15minutes and no one attempted to take my order they already had someone in drive thru but it seemed like they didn't acknowledge the customer waiting to orders eventually I got
  • EG
    Eli Gonzalez
    Dec 24, 2025
    5.0
    Customer service was amazing and I didn't have to wait long in the drive thru.
  • JB
    Jojo Breezy
    Dec 20, 2025
    1.0
    This is the nastiest restaurant in Lynchburg. We would actually drive out all the way out to rustburg location to decent food. Sad....
  • NT
    Nicole Taylor
    Dec 13, 2025
    2.0
    Came through this morning about 642am in the drive thru just for another customer to tell us that they don't open until 7am. We had placed a mobile order to pick up, which went through. We pull around to the second window just to watch an employee doing tags, she finally comes over to let us know the GM said they open at 7am, we asked why were we able to place an online order then in which she says she's not sure she is just doing what the gm is saying and that half the food wasn't ultimately ready and there were 2 Doordash orders and an online order she couldnt complete. HOWEVER, she looked at our order and went to check if the items needed for our food were ready (just some chicken mcgriddles and 2 drinks) She did get our food! I know you guys lost about 12 customers, as we were counting. No one answered the headset to let us know, no signage on the doors, nothing.

Frequently Asked Questions About McDonald's

What are the regular opening hours for in-store dining at this McDonald's location?

The McDonald's in Lynchburg at 2325 Memorial Ave is open for in-store dining from 5:00 AM to midnight Monday through Friday, 6:00 AM to midnight on Saturday, and 7:00 AM to midnight on Sunday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Friday, starting at 6:00 AM on Saturday, and 7:00 AM on Sunday, closing at midnight daily.