McDonald's

3.5
1010 reviews
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Business Details

3108 Old Forest Rd, Lynchburg, VA
24501, United States
(434) 385-7828
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3108 Old Forest Rd, Lynchburg, VA
24501, United States

Hours

Reviews

3.5
1,010 reviews
5 stars
371
4 stars
195
3 stars
211
2 stars
67
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly during the drive-thru.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction.

Inconsistent Experience

While some customers had positive experiences with friendly staff and fresh food, others faced significant issues, particularly during evening shifts.

Cleanliness

The cleanliness of the restaurant and restrooms received mixed reviews, with some praising it while others reported unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor communication from staff.
  • AW
    Anthony Wade
    2 days ago
    3.0
    Verify your order once received. Freshness depends. Entrench can be challenging when entering.
  • TH
    Taryn Harris
    Nov 11, 2025
    1.0
    I was looking for MCD with a play place for my 3 year old son. It was perfect that they had a playplace, one of the only ones left in town. Unfortunately the volume is so high on one of the toys it scared my son and gave me a headache. I approached staff who gave a *its not adjustable* no shots given answer. Go figure. Food was cold and dry.
  • T2
    Taylor 2905
    Nov 7, 2025
    2.0
    -I selected in the McDonald’s app that my food should be brought to my table number. -In the end, they just called out my “table number” at the counter. -What’s the point of having that option if they just do whatever they want anyway?
  • GM
    Greg Millner
    Oct 28, 2025
    1.0
    Well...I ordered through the app. Everything was smooth there. I entered the number of my curbside space. That is when things went downhill. It took so long, so very long.....I finally had to go inside and check on my order. As soon I stepped in the door the young lady asked order for #4? My food was cold...it was raining. I guess no one wanted to come outside!
  • BH
    Brittany Hess
    Oct 25, 2025
    1.0
    I ordered a steak egg and cheese bagel no egg. Get home and go to eat it and it was hard as a rock. Literally could have thrown in threw a glass window and it would have shattered. The sauce was dripping off of it. I go all the way back to the store to get it replaced and the doors was locked a little after 9am on a Saturday. So I had to wait in the drive threw line to get my food remade. They did remake it and it wasn't hard this time but cold. Definitely won't be returning to this location.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's on Old Forest Rd in Lynchburg, VA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does McDonald's offer delivery services in Lynchburg?

Yes, McDonald's provides delivery service every day from 5:00 AM to 11:30 PM.