Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,436 reviews
5 stars
435
4 stars
274
3 stars
288
2 stars
142
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many customers reported receiving cold or stale food, with several instances of incorrect or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of care for customer service.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and issues with the bathroom.
Management Issues
Frequent complaints about management practices, including poor handling of customer complaints and inadequate staffing.
- FFfinnJan 4, 20264.0The food in service was nice but it a few tables were dirty but everything else was good
- RRRandy RagsdaleDec 31, 20251.0Orders have been constantly marked as done for a dasher and when I arrive the food is never actually done.
- ESEric SmithDec 28, 20255.0Mc.\n Donald's has the best value Meals in town.
- BMBarbara MartinDec 27, 20253.0I wasn't that impressed, fries were cold.
- JMJason MDec 18, 20255.0I don’t know why there are so many bad reviews for this location. I just rolled through the drive thru for my #9 and feel very satisfied. Was it quick? No. But was it hot and fresh? Actually no. It wasn’t. But the two young ladies that I interacted with were very friendly and kind. Boom, 3 stars just for being nice! And they got my order right. Boom, 2 more stars! Keep up the good work. Merry Christmas!
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 2135 Wards Rd, Lynchburg?
McDonald's is open daily from 4:00 AM to 12:00 AM (midnight).
During what hours is the drive-through service available?
The drive-through is open every day from 4:00 AM to 12:00 AM (midnight).
When can I order delivery from this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's offer contactless delivery and curbside pickup options?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online or via mobile apps?
You can order via the McDonald's App available on iOS and Android, or through their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
Can customers use the drive-thru to pick up orders placed through mobile ordering?
Yes, mobile ordering is supported and customers can use the drive-thru for convenient pickup.
What nearby restaurants can I visit along with McDonald's at 2135 Wards Rd?
Nearby restaurants include Koreanz K-BBQ & Korean Comfort Food, Moon Tea & Mochi Donut, Subway, Waffle House, Wendy's, Famous Anthony's, Kyoto Japanese Steak & Seafood, Burger King, and Koto Japanese Steakhouse.
What financial services near McDonald's could be convenient for customers?
Nearby financial service providers include Check Into Cash, ACE Cash Express, Bank of America ATM, Bank of America Mortgage, Western Union, and OneMain Financial.
Are there any nearby shops where I can buy tobacco or beauty supplies?
Yes, there is Smoke shop wards rd for tobacco products and U Beauty Supply for beauty and hair supplies close to McDonald's.