McDonald's

3.6
1286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21047 Timberlake Rd, Lynchburg, VA
24502, United States

Hours

Reviews

3.6
1,286 reviews
5 stars
464
4 stars
296
3 stars
231
2 stars
106
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with some staff being rude or unhelpful.

Food Quality

Many reviews mentioned inconsistent food quality, including cold or stale items, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and floors.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted positive experiences with food quality at certain times.
  • JS
    Jeffresh “ShakeYouLikeHaiti”
    3 days ago
    1.0
    What is the point of ordering on the app? I ordered 20 minutes ahead, got here to get my food, and still got parked for 20 minutes. For 3 orders of nuggets and 2 happy meals. Come on man.
  • LR
    Luceli Ramos
    Dec 21, 2025
    1.0
    The truth is that it's a terrible service. I ordered a Big Mac without pickles, and they put it. I also ordered a caramel frappe and it came to me without a straw
  • GC
    Guifaly Christolin
    Dec 18, 2025
    2.0
    I just waited for 30min in a drive thru for my food. The sad part no communication or apologies for the long wait.
  • RH
    Rachel Hodgins
    Dec 14, 2025
    2.0
    The staff is sweet but in the several times I’ve been here recently I can count on it taking 10-20 minutes to get my order with several people standing at the front waiting for their orders as well. I undertand if it was busy, but it seems fairly slow yet there is still a huge wait.
  • PG
    Picky Guide
    Dec 9, 2025
    4.0
    One of my favorite things to get at McDonald’s is always the fries but unfortunately, this location is very inconsistent in this area. Often the fries are under or over done and don’t have that nice crisp you desire. Otherwise it is your standard McDonald’s fare and service. One pro is that this location still has a PlayPlace which I have had my kids enjoy.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 21047 Timberlake Rd, Lynchburg, VA?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday, Saturday; until 2:00 AM on Friday; and until midnight on Sunday.

When is the drive-thru at this McDonald's location operational?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Thursday and Saturday, until 2:00 AM on Friday, and until midnight on Sunday.