Five Guys

4.2
576 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4026 Wards Road in Lynchburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4026 Wards Road, Lynchburg, VA
24502, United States

Hours

Reviews

4.2
576 reviews
5 stars
344
4 stars
118
3 stars
51
2 stars
25
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are fresh and delicious, though some found them inconsistent or overcooked.

Pricing

Many reviews highlighted the high prices, with several customers expressing that the cost is not justified for the portion sizes and quality.

Service

The staff received positive feedback for being friendly and helpful, although there were some complaints about slow service and order accuracy.

Cleanliness

The restaurant is frequently described as clean and well-maintained, contributing to a positive dining experience.
  • MD
    Mary Douthat
    Jan 3, 2026
    3.0
    I recently had the opportunity to eat at the Wards rd Five Guys with my son ! He eats wayyy too much Five Guys . He travels a lot and during his travels he’s always eating there . This location on Wards honestly was mediocre I’m sorry to say . While the food was good , the service was bad . The taller boy with ginger color hair was disrespectful and rude . He tossed our bags up on the counter and turned his back without even saying thank you or anything . They seemed impatient . My son was missing one hot sauce , he had asked for 2 containers of hot sauce , he told the same boy about the hot sauce and the boys response was “it’s not a big deal dude “ wow If they can improve their service it will be much better !
  • JJ
    JAJIVV
    Dec 24, 2025
    5.0
    Freshest burgers around. A little pricey and burgers are under seasoned, but good. Fries are EXCELLENT, especially with the malt vinegar!!
  • LL
    Lou
    Dec 14, 2025
    4.0
    Cheeseburger was ok 5 or 6 out of 10 got it loaded fries plenty of them they were soft and salty tea was good
  • JS
    Jeffrey Scearce
    Dec 9, 2025
    3.0
    Free peanuts if that's your thing. Service was mediocre with little to no customer service courtesy. A very detached cashier. The food was good but overpriced. Almost $40 for a burger, hot dog, drink, milkshake, and fries. The fries apprear to be hand cut and fresh. The burger was small for the price. If you dont mind the high price, its a decent choice. If I'd known better since this was my first and only visit, I would have chosen another establishment.
  • CM
    Christopher Metcalf
    Dec 4, 2025
    4.0
    Whoever had the common sense to deliver ketchup with the fries for delivery customers needs a raise. Not all of us have it on hand, and I very much appreciated finding plenty of it when I opened my bag. You guys are kind of expensive, and a treat to people. Little things like this make me want to keep getting that treat. Thank you!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.