Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4026 Wards Road in Lynchburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they are fresh and delicious, though some found them inconsistent or overcooked.
Pricing
Many reviews highlighted the high prices, with several customers expressing that the cost is not justified for the portion sizes and quality.
Service
The staff received positive feedback for being friendly and helpful, although there were some complaints about slow service and order accuracy.
Cleanliness
The restaurant is frequently described as clean and well-maintained, contributing to a positive dining experience.
MD
Mary Douthat
Jan 3, 2026
3.0
I recently had the opportunity to eat at the Wards rd Five Guys with my son ! He eats wayyy too much Five Guys . He travels a lot and during his travels he’s always eating there .
This location on Wards honestly was mediocre I’m sorry to say . While the food was good , the service was bad . The taller boy with ginger color hair was disrespectful and rude . He tossed our bags up on the counter and turned his back without even saying thank you or anything . They seemed impatient . My son was missing one hot sauce , he had asked for 2 containers of hot sauce , he told the same boy about the hot sauce and the boys response was “it’s not a big deal dude “ wow
If they can improve their service it will be much better !
JJ
JAJIVV
Dec 24, 2025
5.0
Freshest burgers around. A little pricey and burgers are under seasoned, but good. Fries are EXCELLENT, especially with the malt vinegar!!
LL
Lou
Dec 14, 2025
4.0
Cheeseburger was ok 5 or 6 out of 10 got it loaded fries plenty of them they were soft and salty tea was good
JS
Jeffrey Scearce
Dec 9, 2025
3.0
Free peanuts if that's your thing. Service was mediocre with little to no customer service courtesy. A very detached cashier. The food was good but overpriced. Almost $40 for a burger, hot dog, drink, milkshake, and fries. The fries apprear to be hand cut and fresh. The burger was small for the price. If you dont mind the high price, its a decent choice. If I'd known better since this was my first and only visit, I would have chosen another establishment.
CM
Christopher Metcalf
Dec 4, 2025
4.0
Whoever had the common sense to deliver ketchup with the fries for delivery customers needs a raise. Not all of us have it on hand, and I very much appreciated finding plenty of it when I opened my bag. You guys are kind of expensive, and a treat to people. Little things like this make me want to keep getting that treat. Thank you!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Lynchburg accept reservations?
No, Five Guys Lynchburg does not accept reservations.
What are the operating hours for Five Guys Lynchburg?
Five Guys Lynchburg is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Lynchburg offer delivery and pickup services?
Yes, Five Guys Lynchburg offers in-store pickup and delivery services.
How can I place an order online for Five Guys Lynchburg?
You can order online from Five Guys Lynchburg at https://order.fiveguys.com/location/lynchburg-wards-crossing/menu or via their mobile app.
What types of payment are accepted at Five Guys Lynchburg?
Five Guys Lynchburg accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Lynchburg accommodate customers with special dietary needs?
They offer bunless options with lettuce wrap or bowl for sandwiches, suitable for those needing gluten-free alternatives, but cross-contamination risk exists.
What is the dress code at Five Guys Lynchburg?
The dress code is casual at Five Guys Lynchburg.
Which nearby places can I visit before or after dining at Five Guys Lynchburg?
Nearby, you can visit Subway for sandwiches, Blaze Pizza for pizza, or Glamour Nails and Spa for a relaxing manicure or spa treatment.
Are there convenient services near Five Guys Lynchburg for shipping or printing needs?
Yes, The UPS Store and UPS Access Point are nearby for your shipping and printing services.
Where can I find entertainment or shopping options close to Five Guys Lynchburg?
Wards Crossing area features GameStop for video games, Michaels for arts and crafts, and Bed Bath & Beyond for home goods shopping, all near Five Guys Lynchburg.