Dunkin'

3.5
698 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lynchburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3309 Old Forest Rd, Lynchburg, VA
24501, United States

Hours

Reviews

3.5
698 reviews
5 stars
287
4 stars
121
3 stars
86
2 stars
59
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in-store and at the drive-thru, often exceeding acceptable limits.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and lack of fresh donuts.

Staff Attitude

While some customers praised the friendliness of the staff, many others noted rudeness and unprofessional behavior.

Food Quality

The quality of food, particularly donuts and coffee, was often criticized for being stale, cold, or poorly made.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and inventory management.
  • CN
    Casey Nonemaker
    Nov 14, 2025
    1.0
    Horrible. They move slower than snails…. Go to Joe beans up the street for quick and great service.
  • MH
    Matt Harris
    Nov 13, 2025
    1.0
    Walked in after 8 am to see 2 employees working the drive through together. Without any acknowledgement of our presence or to the next customer that walked in, they processed a minimum of 3 drive through orders before one of them had to take break. On his way in the restroom he said someone would be with me in a moment. The other employe continued to service the drive through and ignore the lobbies customers. I would say the service was appalling but that would indicate that I received some. 0/10 would not recommend this location.
  • RA
    Rehman Afzal
    Oct 21, 2025
    1.0
    I ordered one regular hot coffee & donut today and got it from drive thru, but the coffee was cold & tastes like old, almost same thing with donut. I was made wrong decision to go DD rather than Starbucks.
  • RS
    Robert Shepherd
    Sep 21, 2025
    1.0
    Breakfast food was terrible. Sandwich and tater tots appeared and tasted like soggy, cold, left overs.
  • WB
    William Burns
    Sep 3, 2025
    5.0
    Great coffee, simple breakfast (hash browns excellent), quick friendly service.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Lynchburg, VA?

This Dunkin' is open every day from 6:00 AM to 5:00 PM for in-store service, and delivery service is available from 6:30 AM to 4:30 PM daily.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, the Dunkin' at 3309 Old Forest Rd offers both delivery and curbside pickup services for your convenience.