Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, including sightings of ants and dirty facilities.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect orders, cold food, and poorly made items like blizzards.
Staffing Problems
Several reviews mentioned understaffing and stressed employees, leading to a chaotic environment and poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain food items.
RR
random
Jan 2, 2026
1.0
DQ employees serving us did not include items we ordered on our receipt, missed items that did make it onto our receipt,put half our food in a different persons bag. Both workers were extremely rude after we said something and not only did they mess up our order, they messed up other peoples orders as well.
LA
Lelia Austin
Dec 27, 2025
5.0
Five stars! The service at this Dairy Queen is incredible. The staff is so personable, friendly, and impressively fast. It’s rare to find such a welcoming team—thank you for the great service!
SC
S & C
Dec 3, 2025
3.0
We ordered a cake online two days ahead of time but when we showed up, it still wasn't ready. Apparently they did not get the order. The guys were good about it though and made us one... We just had to wait.
RC
Rhea Calderon
Nov 5, 2025
5.0
Came here with my parents. No bad experience. We got the Oreo cup brownies and strawberry sundae. Service was fast.