Business Details
About
Mexican Restaurant
Chipotle Timberlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
207 reviews
5 stars
89
4 stars
30
3 stars
17
2 stars
17
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for food and orders.
Food Quality
Inconsistent food quality was noted, with issues such as cold food, undercooked rice, and small portion sizes.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised the staff for being friendly and accommodating, others reported rude service and poor management.
Ingredient Availability
Customers expressed frustration over the frequent lack of key ingredients, leading to unsatisfactory meals.
- DDDecidedOn DavisNov 14, 20251.0Absolutely horrible. Placed a mobile order before my 12 hour shift to save time and provide comfort. But instead I received a complex situation and even horrible food. I spent $28 dollars and not a penny was given back nor any reparations. Chicken was burnt, none of the toppings I ordered were added onto my bowl and the queso was lumpy, gritty and old, chips were bathed in salt that could burn your tongue upon tasting. And not to mention I was given the wrong drink. When I called to address the issue I was basically told to call everyone but them. Horrible customer service and the food is even worse.
- MMMikeydNov 6, 20251.0Please get some help! And amp up your hiring process. 1 poor guy was working his butt off today at lunchtime and no one was helping him. The so called more expensive steak was cold and overcooked. 23.00 for trash food.
- CMCaleb MooreNov 2, 20253.0There is no option to call the store. I placed a pickup order with the incorrect time and called the store to change it, but it was impossible for me to be connected with an associate. Thankfully team members were understanding of the system that makes no sense and helped remake my order quickly.
- TFTed FlemingNov 1, 20255.0The staff was fast and friendly. The food was great!
- EKelijah kramerOct 26, 20255.0noah was amazing!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Timberlake Rd offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on Timberlake Rd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Can I order Chipotle Mexican Grill meals online?
Yes, you can order online through Chipotle's official website or app, with quick links available for fast ordering.
Where is Chipotle Mexican Grill located in Lynchburg?
It is located at 7920 Timberlake Rd, Lynchburg City, Lynchburg, VA 24502, USA.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact information for Chipotle Mexican Grill on Timberlake Rd?
You can contact the restaurant at +1 434-771-5722 or via email at VA.4462.Timberlake@chipotle.com.
Are there nearby coffee shops where I can grab a drink before or after visiting Chipotle?
Yes, Dunkin' is a nearby coffee shop offering donuts, coffee, and smoothies, convenient for a drink before or after your meal at Chipotle.
What other dining options are near Chipotle Mexican Grill on Timberlake Rd?
Nearby dining options include Jersey Mike's Subs for sandwiches, First Watch for breakfast and brunch, Nitró Cow for ice cream and smoothies, Wendy's for fast food burgers, and La Carreta for Mexican cuisine.
Are there beauty or wellness services near Chipotle Mexican Grill?
Yes, nearby you can find Alex's Studios Salon, Alex's Hair Studio, Luxury Nails Spa - Timberlake, and The Joint Chiropractic for various beauty and wellness services.
What automotive services are available near Chipotle Mexican Grill on Timberlake Rd?
Timberlake Auto Emporium offers automotive repair, car sales, and used car dealerships close to Chipotle, making it convenient for vehicle needs before or after dining.