Business Details
About
Mexican Restaurant
Chipotle Lynchburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
881 reviews
5 stars
386
4 stars
206
3 stars
80
2 stars
60
1 star
149
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about undercooked rice, missing ingredients, and overall inconsistency in portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude employees, incorrect orders, and a lack of attention to customer needs.
Cleanliness
The restaurant frequently received negative feedback regarding cleanliness, with reports of dirty tables, overflowing trash cans, and unsanitary conditions.
Ingredient Availability
Customers often reported that the location was out of key ingredients, which negatively impacted their dining experience.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
- LALindsey Asarch4 days ago5.0Just moved into the area and this chipotle is amazing! The portions are great and they listen when you want extra toppings. The workers were laughing and enjoying themselves. Very positive environment and I will be back!
- CLChase LinaweaverJan 3, 20261.0I’m a die hard chipotle lover . It’s Saturday 630 pm I get it yall busy . But every table disgusting. 17 minute wait on steak . Stale/wet/dry chips- do better
- MDMary DouthatDec 28, 20254.0Really good Chipotle on Wards road but it is slightly cramped . I enjoyed the kind , friendly service . The food was excellent , I loved my quesadilla and my son loved his burrito . I will be back soon for another quesadilla
- JRJames RobertsDec 23, 20255.0I got the catered Burrito Box. It was an excellent experience. The food was loved by my party.
- DBDestinee BrownDec 22, 20251.0Every time i go to this location they always mess my order up. Tonight my friend picked my order up for me and when i got it the bowl was nothing that i asked for i went to go take it back the manager was nice and remade it just to mess the bowl up again. I live a nice ways away from this location and it’s very upsetting to have to keep going back. The food should be made correctly the first time and double checked ! Paid for guac and asked for sour cream they didn’t even give me that. Gave me chips and queso. The queso was nasty and cold. There is no number to call. You have to chat with “pepper” the support bot and pray that someone gets back to you to rectify the situation.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lynchburg offer?
Chipotle Lynchburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Lynchburg?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lynchburg offer delivery and pickup services?
Yes, Chipotle Lynchburg offers both in-store pickup and delivery services.
Can I order Chipotle Lynchburg online?
Yes, you can order online through their website or via the Chipotle app.
What is the address and contact information for Chipotle Mexican Grill in Lynchburg?
Chipotle is located at 4010 Wards Rd, Suite A, Lynchburg, VA 24502. You can contact them at +1 434-237-2931 or via email at va.1834.Lynchburg@chipotle.com.
Does Chipotle Lynchburg accept credit cards and offer catering?
Yes, they accept credit cards and offer catering services.
Are there any nearby dining options to Chipotle Lynchburg for a varied food experience?
Yes, nearby dining options include Wingstop for chicken dishes, Panda Express for Chinese fast food, and Olive Garden for Italian cuisine, providing a variety of choices before or after visiting Chipotle.
What nearby places can help customers access Chipotle Lynchburg more easily?
Nearby places such as Xfinity Store by Comcast and Xfinity telecommunications services may offer connectivity and service options for visitors, aiding in navigation or communication.
What nearby wellness or beauty services are available around Chipotle Lynchburg?
Nearby, customers can visit LU 68 Nails & Spa or VIP Nails & Spa for nail care and relaxation before or after their meal at Chipotle.
Does Chipotle Lynchburg support any social or dietary values?
Yes, Chipotle supports LGBTQ welcoming environments and prioritizes food with integrity, using real ingredients without artificial colors, flavors, or preservatives.