Chipotle Lynchburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, dried out ingredients, and incorrect portion sizes.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash cans, and unkempt bathrooms.
Customer Service
Service was often described as rude or inattentive, with several customers noting a lack of engagement from staff and poor handling of orders.
Ingredient Availability
Numerous customers expressed frustration over the restaurant being frequently out of key ingredients, impacting their ability to customize orders.
Inconsistent Experience
Overall experiences varied widely, with some customers praising specific staff members while others reported consistently poor service.
NN
Nancy
Nov 14, 2025
5.0
This store is great! No complaints
BS
Byron Stoddard
Nov 11, 2025
5.0
The two guys working the line last night were really friendly and awesome. The girl working the cashier seemed angry
DL
David Li
Nov 1, 2025
5.0
I have been to this location so much and enjoy the food. The quantity and quality of the food is great! Plus, the staffs are very nice and I do not need to repeat myself. They are organized regardless if it was busy or not.
TC
Thomas C
Oct 14, 2025
1.0
Not sure what happened to this location but stay away. Everything was dried out and they acted like it was a inconvenience to fix anything fresh. They had over 2 hrs before closing so it's really no accuse. I should have left when I saw it empty because they use to stay packed.
BF
Bow Freak
Oct 14, 2025
4.0
The food is great, just remember one thing perception is everything. What people see trumps what the food taste like.
Example if empty containers on the line with dried out food. "Brain says its all old"
Not the case but could give a bad rap for no cause.
Fantastic customer service by the gentleman serving us!
I know very busy, but keep an eye on that trash and clean the table's??
Just my opinion 🤷.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lynchburg offer?
Chipotle Lynchburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Lynchburg?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lynchburg offer delivery and pickup services?
Yes, Chipotle Lynchburg offers both in-store pickup and delivery services.
Can I order Chipotle Lynchburg online?
Yes, you can order online through their website or via the Chipotle app.
What is the address and contact information for Chipotle Mexican Grill in Lynchburg?
Chipotle is located at 4010 Wards Rd, Suite A, Lynchburg, VA 24502. You can contact them at +1 434-237-2931 or via email at va.1834.Lynchburg@chipotle.com.
Does Chipotle Lynchburg accept credit cards and offer catering?
Yes, they accept credit cards and offer catering services.
Are there any nearby dining options to Chipotle Lynchburg for a varied food experience?
Yes, nearby dining options include Wingstop for chicken dishes, Panda Express for Chinese fast food, and Olive Garden for Italian cuisine, providing a variety of choices before or after visiting Chipotle.
What nearby places can help customers access Chipotle Lynchburg more easily?
Nearby places such as Xfinity Store by Comcast and Xfinity telecommunications services may offer connectivity and service options for visitors, aiding in navigation or communication.
What nearby wellness or beauty services are available around Chipotle Lynchburg?
Nearby, customers can visit LU 68 Nails & Spa or VIP Nails & Spa for nail care and relaxation before or after their meal at Chipotle.
Does Chipotle Lynchburg support any social or dietary values?
Yes, Chipotle supports LGBTQ welcoming environments and prioritizes food with integrity, using real ingredients without artificial colors, flavors, or preservatives.