Business Details
About
Mexican Restaurant
Chipotle Lakeside Lynchburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
429 reviews
5 stars
193
4 stars
84
3 stars
33
2 stars
27
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and dismissive staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or stale items, as well as inconsistent portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food areas, leading to a negative dining experience.
Ingredient Availability
Customers often noted that the location frequently ran out of key ingredients, impacting their ability to order desired meals.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that positive service experiences do occur.
- MYMark Yeates6 days ago3.0The place needs a really good cleaning. The top of the food area had grim and dust the drink area needs a good wipe down. Something that should be done daily. Makes me wonder about the food prep area.
- MGM GDec 20, 20251.0NOT IMPRESSED _Very little pork, too much sour cream and salsa…. Avoid this location. Waste of money.
- DSDixie StewartDec 18, 20251.0The employee could barely be bothered to put down her phone to answer my question and was very rude the 5 seconds that she did suspend her cell phone use. I will never come back to this location for any of my personal or catering needs
- JSJennifer SmithNov 29, 20255.0Alicia serving line was extremely friendly, knowledgeable and offered additional add ons without being overly pushy. The portion sizes were fair and layered as requested custom. The manager was task delegating while working with limited staff, our experience was made by the customer service from Alicia (forgive the spelling if incorrect).
- GHGabriella HignightNov 15, 20252.0i used to absolutely love this chipotle and have such good experiences when i came in here. but the last time i went in it was BAD. the cook in the back was sagging his pants so horribly. he entire pair of underwear were visible which is just unprofessional and i’m sure against dress code. the employees did not make eye contact, threw my food in the bag and ignored me when i told them to have a good day and also when i asked them how they were. i hate leaving bad reviews but i do think these are issues that are easily addressed and would better service immensely.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Lakeside Lynchburg offer?
Chipotle Lakeside Lynchburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following their 'Food with Integrity' principles.
What are the operating hours for Chipotle Lakeside Lynchburg?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lakeside Lynchburg offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Lakeside Lynchburg located?
It is located at 3901 Old Forest Rd, Suite 101, Lynchburg City, Lynchburg, VA 24501, USA.
How can I order food online from Chipotle Lakeside Lynchburg?
You can order online via their website at https://order.chipotle.com/ or through their Chipotle app available on the App Store.
What payment and service options does Chipotle Lakeside Lynchburg provide?
They accept credit cards and offer services including online orders, catering, gift cards, and dot com search.
Is Chipotle Lakeside Lynchburg welcoming to the LGBTQ community?
Yes, Chipotle Lakeside Lynchburg welcomes LGBTQ customers.
Which nearby grocery store can I visit before or after dining at Chipotle Lakeside Lynchburg?
The Fresh Market, a grocery store, bakery, and delicatessen, is located nearby and can be a convenient stop for groceries or snacks.
Are there any nearby mobile phone stores close to Chipotle Lakeside Lynchburg?
Yes, T-Mobile, Sprint Store, UScellular, and U.S. Cellular are mobile phone stores near Chipotle Lakeside Lynchburg, offering phone services and accessories.
What other dining options are available near Chipotle Lakeside Lynchburg?
Nearby dining options include Jersey Mike's Subs for sandwiches, Caribbean Jerk Pot for chicken and smoothies, Cava for Mediterranean food, and Dunkin' Donuts for coffee and donuts.