Buffalo Wild Wings

3.7
1618 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3812 Wards Road, Lynchburg, VA
24502, United States

Hours

Reviews

3.7
1,618 reviews
5 stars
634
4 stars
398
3 stars
252
2 stars
119
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, often exceeding an hour.

Food Quality

Many reviews mentioned that the food was served cold or poorly prepared, with complaints about incorrect orders and unsatisfactory taste.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness and professionalism, citing rude behavior and lack of support during service issues.

Positive Staff Experiences

Some customers highlighted positive interactions with specific staff members who provided excellent service, indicating that not all experiences were negative.

Atmosphere and Cleanliness

The restaurant's atmosphere was criticized for being too loud and chaotic, with reports of dirty tables and unclean conditions.
  • BT
    Bianca Torres
    Nov 16, 2025
    1.0
    If I could give 0 stars I would. This place is awful. Terrible costumer service. Our food took an hour and went they finally bring our food to the table they got us the wrong food. We ask for the manager and his costumer service was awful. He treated us bad and he didn’t give us a solution for our problems. Worse nightmare. Please do not go here. Waste of time & guetto place
  • EP
    Errika Pollison
    Nov 9, 2025
    1.0
    Food was extremely cold and multiple orders were wrong. We were told that we couldn’t get food because “kitchen was closed” when food wasn’t delivered to us accordingly.
  • DB
    Dink Bernard
    Nov 2, 2025
    1.0
    Manager overwhelmed can't handle crowds,,,,dirty tables not ready for business,,was told the tables were dirty because they weren't ready for the business,,,Manager sucks,,,JOHN
  • LB
    Lily Bella
    Nov 1, 2025
    1.0
    Absolutely annoying. Food took about an hour to come and they gave me three measly grilled chicken.. Things for 12 bucks. When it was fixed, because I did not order it grilled, the food was clearly Microwaved. 12 TVs going at once, full volume, full brightness. Horrible decor. Employees hooting and hollering at the top of their lungs for no reason.
  • RD
    Raven Dennis
    Oct 16, 2025
    1.0
    I placed an order , went inside the rude woman working to go stated the food would be out within 5 minutes. She never came back to the front stood there for 30minutes ! Before I asked for a refund. Mind you I placed the order online prior to this, once I requested a refund she then stated “ your food is ready” my food had been sitting for 30+ minutes I declined and wanted my money. I then called in to speak with management she repeatedly hung up the phone and wouldn’t allow me to speak with management, I will not return and send a manager

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Lynchburg offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM, and on Thursday and Friday from 11:00 AM to 11:59 PM.