Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
4.0
909 reviews
5 stars
458
4 stars
221
3 stars
95
2 stars
39
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, particularly with the AI ordering system.
Food Quality
While some praised the food as fresh and delicious, others complained about cold, dry, or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Staff Friendliness
A few customers noted friendly staff members, but this was inconsistent across reviews.
- THTyree HumNov 12, 20251.0What is the point in having an AI drive thru to take the order if it’s not going to ring what you say? In addition, I tried ordering extra ranch and willing to pay for it, but i had to ask at the window, guy at the window with a long beard acts like i begged for free food and when I asked for two ranch he only gives me 1. Pure ignorance and lack of simple customer service skills. Stop being stingy with the sauce.
- CCChristian ChildersNov 9, 20251.0Decided to stop by and order some Chicken Bites and ended up taking over 15 min. The drive thru worker never apologized or even mentioned that it would take some extra time as I was next to the window, he just continued talking to his other coworkers and explaining how we were just going to have to wait right where we were. Once I finally got my food and water that I ordered, I went to take a sip and they gave me the complete wrong drink. I shrugged it off and opened the box of food and found a piece of hair on my food. I won't be going back very unpleasant and disappointing stop.
- MAMeggin AtkinsNov 6, 20251.0You have a serious customer service problem. I can’t even believe I’m leaving a review, but I also can’t believe the absurd experience I had at this restaurant. I asked, who I assume was the manager, why they were so mad? What I did wrong? Was told the staff was irritated because: I ordered a Bo berry biscuit that isn’t usually ordered, the staff was having a bad day, and they were really busy. I waited 20 plus minutes, saw at most three cars come through the drive thru, and no one dining inside. Backed up at one point to ask if I had been forgotten. The staff member looked at me and turned around. Laughing with the cook and clearly ignoring me. 😮💨 and the food was cold.
- IMIuwanti MyersOct 30, 20251.0Ai ringing up food is crazy already then to sit there for 20 min and give the guy my money then another guy walks up and says thats not my total its actually almost 40DOLLARS FOR A 8 PIECE MEAL!!! THATS ROBBERY! MAD IS AN UNDERSTATEMENT!! Thats the reason I have not eaten from Bohangles in over 7 years! My kids wanted chicken, so I just left and went to KFC!
- MAMark AldermanOct 30, 20252.0One car in front of me and it took 15 minutes and still left part of order out of bag
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 7819 Timberlake Road, Lynchburg?
Bojangles is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Fridays and Saturdays.
Where is Bojangles located?
Bojangles is located at 7819 Timberlake Road, Lynchburg, VA 24502, USA.
Does Bojangles offer delivery and takeout options?
Yes, Bojangles offers both takeout and delivery services.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, travelers checks, and Visa.
Is there a Bojangles mobile app for ordering food?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
Does Bojangles have a drive-through service?
Yes, Bojangles at this location has a drive-through.
Are families welcome at Bojangles?
Yes, Bojangles welcomes families and offers a children's menu.
What nearby attractions can I visit before or after dining at Bojangles?
Nearby attractions include TGI Fridays for additional dining options, Bruster's Real Ice Cream for desserts and smoothies, and Starbucks for coffee and bakery items.
How can I access cash near Bojangles?
There is a Truist ATM nearby where you can access cash conveniently before or after your visit to Bojangles.
What other food options are available near Bojangles?
Other nearby food options include Quiznos for fast sandwiches, Captain D's for seafood, Wendy's for burgers, and Tokyo Japanese Express for Japanese cuisine.