Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
818 reviews
5 stars
412
4 stars
219
3 stars
90
2 stars
36
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and slow service.
Food Quality
Inconsistent food quality; several customers complained about cold, stale, or poorly prepared items, while others enjoyed their meals.
Cleanliness
Generally positive remarks about cleanliness, but some customers noted issues with the dining area and food preparation.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Customer Experience
Some customers highlighted positive experiences with staff, especially in resolving issues, while others reported negative interactions.
- THTina Horsley6 days ago5.0The manager is always so nice to me every time I go in there. The sweet tea is the best tea around! It tastes very good!! The manager does a excellent job making the tea and she always tries to get my food out to me in a hurry. I give this Arby's 5 stars!!
- RSRobert ShepherdDec 7, 20255.0Clean and great service
- JGJ GNov 25, 20251.0The dining area was clean. Dull service, felt like we were an irritation to them. That’s the last French dip I’ll ever have there. Used to be good. It’s seriously gross and the curly fries were over cooked and old. I got just a sandwich, my mom got a meal, both French dips, it was over $20 for lackluster service and awful food. I know Lynchburg is a dump, but man can you at least pretend you care about your job?
- CHCourtney HromcoNov 14, 20252.0The food is decent but we had 3 sandwiches with fries and received 3 packets of Arby's sauce. That is ridiculous.
- JGJohn GibsonAug 15, 20255.0Friendly folks greeting people as the came through the door. Quietly doing their jobs. Abigail took my order with a smile and a positive attitude.