McDonald's

3.3
523 reviews
Get DirectionsCallWebsite

Business Details

9200 Winterberry Avenue, Low Moor, VA
24457, United States
(540) 862-4078
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9200 Winterberry Avenue, Low Moor, VA
24457, United States

Hours

Reviews

3.3
523 reviews
5 stars
177
4 stars
105
3 stars
72
2 stars
42
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20-30 minutes for their orders.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and lack of attention to customers.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or poorly prepared items.

Cleanliness

Several reviews noted dirty tables and floors, indicating a lack of cleanliness in the dining area.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived poor value for money.
  • SW
    S Watson
    Nov 15, 2025
    2.0
    The slowest mcdonald's in the world. It is almost comedic to watch your food in the bag sit there off to the side, your number status had changed to now serving while the staff is focused on drive through orders instead of the inside diners. Flagging someone down took time. Then the response was that they were waiting on the ice tea. Then a few minutes later someone else said it was the special order item. Few mire minutes, they realize the full order is in the bag and quickly hand it to me. Hello? Where's the ice tea? Took another few minutes for a staff member to finally acknowledge me and got me the ice tea. What?!? Cold food. Ugh.
  • BT
    Brandon Thomas
    Oct 9, 2025
    1.0
    Waited forever. Customer service is awful.
  • SL
    Sonda Lanzillotti
    Sep 29, 2025
    4.0
    It took a really long time to get 3 double cheeseburgers. They were not amazing.
  • ML
    MillsRiverLogisticsLLC Llc
    Sep 16, 2025
    1.0
    No on taking orders left here went to anotger city
  • CV
    cj van
    Sep 5, 2025
    2.0
    My receipt says my order was placed at the 11:15 p.m. I ordered one McChicken, one triple cheeseburger, and one strawberry pie. It took 18 and 1/2 minutes for this. There were no other customers. In fact one came and left before anyone ever came to the counter. 5 minutes I stared at my two pieces of bread with a McChicken sitting on the make table while one decided that's the perfect time to start restocking a sandwich boxes above. Personally, I at least would have put the mayo and lettuce on the sandwich and wrapped it up before I moving on to something else, but that's just me. I actually walked to the subway after 10 minutes of waiting and got them to make me a 6-in tuna sandwich and walked back only to stand there longer still waiting on my order. There were three people, but one left doing something not in that area. So for two people, took 9 minutes per sandwich with 30 seconds to put a pie in a bag. I never worked in fast food, but I spent years in cafes and actual restaurants. I am honestly amazed that this is acceptable.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 9200 Winterberry Avenue, Low Moor, VA?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-through at McDonald's open?

The drive-through is open every day from 5:00 AM to midnight.