McDonald's

3.4
1341 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
406 East Main Street, Louisa, VA
23093, United States

Hours

Reviews

3.4
1,341 reviews
5 stars
424
4 stars
279
3 stars
265
2 stars
148
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor service.

Food Consistency

Food quality is inconsistent; some customers receive fresh, hot meals while others report cold or incorrect orders.

Speed of Service

Many reviews highlight slow service, particularly during peak times, leading to long wait times for orders.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty dining areas and the presence of flies.

Order Accuracy

Order accuracy is frequently mentioned, with many customers experiencing missing items or incorrect orders.
  • BB
    Brittany
    1 day ago
    1.0
    Mostly you will park no matter if it 1 thing or alot things 99 percent of the time you park to wait for your food people behided you or not . Frustrating. Also if u use app and park takes same amount of time .
  • MG
    Morgan Germani
    Nov 1, 2025
    4.0
    This McDonald’s isn’t perfect by any means and sometimes we’ll have a bad experience but overall the quality of the food is significantly better than other locations I’ve been to and that quality is pretty consistent. The one thing that makes this location stand out more than any other though is ASHLEY! We love going in the drive thru earlier in the day to see her. She offers the highest quality customer service you can possibly hope for. I’ve been in customer service for most of my life and she clearly exemplifies the high quality character needed to do her job well and to care about the experience of people like us coming through to have lunch. I really appreciate having here around and I hope she is recognized for the extra effort she puts in every moment she’s there. If you see this, Ashley, thank you so much! The little things go so much further than you ever realize. Don’t forget that.
  • MM
    Maria Marquez
    Oct 25, 2025
    1.0
    Food always cold. Fries cold. Nuggets cold and seem like they were sitting all day. Waited over 20 min for food.
  • SS
    Squiddy
    Oct 10, 2025
    5.0
    whoever made this burger, needs a raise. its a typical commercial burger
  • MN
    Marcel Nelson
    Sep 23, 2025
    1.0
    I get the same thing every day on my lunch break out of 5 days they get it wrong at least 3.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Louisa, VA?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.