McDonald's

3.4
1344 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
406 East Main Street, Louisa, VA
23093, United States

Hours

Reviews

3.4
1,344 reviews
5 stars
425
4 stars
280
3 stars
265
2 stars
149
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor order accuracy.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and cleanliness issues, though some customers noted fresh and hot food.

Speed of Service

Many customers expressed frustration with slow service times, particularly during peak hours, leading to long waits for orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and the presence of flies.
  • BH
    Barry Hash
    Dec 4, 2025
    5.0
    Fast and fresh breakfast selections.
  • DB
    Dorleita Ballard
    Nov 25, 2025
    5.0
    A great place for fast food.
  • BB
    Brittany
    Nov 23, 2025
    1.0
    Mostly you will park no matter if it 1 thing or alot things 99 percent of the time you park to wait for your food people behided you or not . Frustrating. Also if u use app and park takes same amount of time .
  • MG
    Morgan Germani
    Nov 1, 2025
    4.0
    This McDonald’s isn’t perfect by any means and sometimes we’ll have a bad experience but overall the quality of the food is significantly better than other locations I’ve been to and that quality is pretty consistent. The one thing that makes this location stand out more than any other though is ASHLEY! We love going in the drive thru earlier in the day to see her. She offers the highest quality customer service you can possibly hope for. I’ve been in customer service for most of my life and she clearly exemplifies the high quality character needed to do her job well and to care about the experience of people like us coming through to have lunch. I really appreciate having here around and I hope she is recognized for the extra effort she puts in every moment she’s there. If you see this, Ashley, thank you so much! The little things go so much further than you ever realize. Don’t forget that.
  • MM
    Maria Marquez
    Oct 25, 2025
    1.0
    Food always cold. Fries cold. Nuggets cold and seem like they were sitting all day. Waited over 20 min for food.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Louisa, VA?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.