Brand Certified
McDonald's
3.3(1639 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9398 Richmond Hwy, Lorton, VA
22079, United States
Certified by McDonald's • Mar 01, 2026
(888) 317-0904
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,639 reviews
5 stars
559
4 stars
300
3 stars
276
2 stars
143
1 star
361
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, impacting their overall experience.
Staff Behavior
Feedback indicated a mix of positive and negative interactions with staff, with some customers praising individual employees while others reported rudeness and unprofessional behavior.
- RYReese Young4 days ago1.0Slowest People on the planet, don't go here for lunch.
- MYMarko YousryFeb 22, 20261.0I ordered a milkshake there, but it tasted terrible and their kitchen was extremely unclean.
- MDMatthew DeMemberFeb 17, 20265.0Always hits
- TTTFeb 11, 20265.0Just utilized the drive thru at the Gunston Plaza location (2:48pm) and the two young gentlemen handling both windows were excellent. They exhibited perfect customer service and truly made the customer feel welcome. There was genuine care for their responsibilities and the guest. So refreshing in today's society where entitlement is spreading and people truly seeing each other is increasingly rare. A+ you two! Keep this attitude throughout life and you will make the world a better place.
- BBBlueJan 18, 20261.0I recently ordered curbside and had a frustrating experience. I waited 20 minutes, and not a single customer was at the drive-thru. Deciding to walk inside, I noticed three employees present, but I was the only customer, and they all completely ignored me. After standing there for five minutes, they finally handed me my food, which had clearly been sitting there the whole time. When I asked why it didn’t come to the curb, one of the employees lied and said it didn’t register as a curbside order. However, my receipt clearly showed the curbside number. This lack of service and accountability is disappointing.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9398 Richmond Hwy, Lorton, VA?
McDonald's at 9398 Richmond Hwy, Lorton, VA is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the options?
Yes, this McDonald's offers delivery services including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru available and it operates 24 hours every day.
What payment methods are accepted at McDonald's 9398 Richmond Hwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through a mobile app for this McDonald's?
Yes, you can order online via their delivery URL or through the McDonald's app available on both iOS and Android.
What kinds of food categories does this McDonald's serve?
This location serves fast food including breakfast items, coffee, burgers, sandwiches, ice cream, and frozen yogurt.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a nearby shopping center where I can shop before or after visiting McDonald's?
Yes, Gunston Plaza shopping center is nearby, making it convenient for you to shop before or after your meal.
Are there fitness or recreational facilities near this McDonald's?
Yes, you can visit Gold's Gym or Alchementality nearby for gym and massage therapy services before or after your visit.
If I need postal or government services, where is the closest place near McDonald's?
Nearby are the US Post Office, United States Postal Service, and the DMV, all convenient for postal or government services when visiting McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website