Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,621 reviews
5 stars
551
4 stars
298
3 stars
275
2 stars
142
1 star
355
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with food quality, including cold or poorly prepared items, and issues with specific menu items being unavailable.
- SSSANDBOX StudioDec 30, 20255.0This may be the best location in the area! Very pleasant staff, everything was clean, and I love the choice of music they are playing!
- TDTanis DavisDec 29, 20252.0After waiting in line for 30 minutes, which is not unusual for this location, I received an incorrect order. No pickles specified and got the biggest pickle in the restaurant. DO BETTER!
- CHChristian hoopesDec 29, 20251.0One of the worst Mcd’s. Chronically slow… I live in the area and it’s rare that they’re not backed up for 15-30 minutes just to place your order and it’s been this way for a few months Not sure if they’re understaffed or what but they certainly don’t know what they’re doing over there.
- JSJohn StewartDec 18, 20255.0Best mcdonald’s within the area, helpful staff and fresh as always. Highly recommended!
- AEArnold EatmonDec 9, 20252.0Long line at inside counter and drive thru line wrapped around store. Computers down or something, lots of confusion, could not make change. Many people frustrated and just walk out. The coffee was good though.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9398 Richmond Hwy, Lorton, VA?
McDonald's at 9398 Richmond Hwy, Lorton, VA is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the options?
Yes, this McDonald's offers delivery services including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru available and it operates 24 hours every day.
What payment methods are accepted at McDonald's 9398 Richmond Hwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through a mobile app for this McDonald's?
Yes, you can order online via their delivery URL or through the McDonald's app available on both iOS and Android.
What kinds of food categories does this McDonald's serve?
This location serves fast food including breakfast items, coffee, burgers, sandwiches, ice cream, and frozen yogurt.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a nearby shopping center where I can shop before or after visiting McDonald's?
Yes, Gunston Plaza shopping center is nearby, making it convenient for you to shop before or after your meal.
Are there fitness or recreational facilities near this McDonald's?
Yes, you can visit Gold's Gym or Alchementality nearby for gym and massage therapy services before or after your visit.
If I need postal or government services, where is the closest place near McDonald's?
Nearby are the US Post Office, United States Postal Service, and the DMV, all convenient for postal or government services when visiting McDonald's.