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Giant Food

4.3
(435 reviews)

Business Details

8941 Ox Rd, Lorton, VA
22079, United States
(703) 690-5000
https://stores.giantfood.com/va/lorton/8941-ox-rd

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
8941 Ox Rd, Lorton, VA
22079, United States

Hours

Reviews

4.3
435 reviews
5 stars
246
4 stars
123
3 stars
34
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.

Cleanliness

Many customers appreciate the cleanliness of the store, noting it is well-maintained and organized.

Product Availability

Customers frequently mention issues with stock levels, particularly with staple items and produce, leading to disappointment.

Pricing

Several reviews highlight that prices are perceived as high, with some customers expressing dissatisfaction with the value for money.

Checkout Experience

There are complaints about long wait times at checkout due to limited staff, as well as issues with digital coupons not being honored.
  • AW
    Ashley Wong
    Feb 17, 2026
    1.0
    The lady at the self checkout was incredibly rude!
  • DM
    Dany Moreno
    Jan 3, 2026
    4.0
    Buen servicio te atienden muy amable ☺️
  • 1L
    1010 Living
    Dec 25, 2025
    1.0
    I had a very disappointing experience at this Giant location on Christmas Day due to an employee named Connie (or “Honey”). She was extremely rude and unprofessional toward customers in line, repeatedly rushing everyone and saying things like “let’s go, I’m ready to go home.” I understand working on a holiday can be stressful, but that does not excuse speaking to customers in a disrespectful manner. Her tone and attitude were unpleasant, and her customer service skills were very poor. Instead of feeling welcomed, customers were made to feel like a burden. This experience left a bad impression, and I hope management addresses this behavior, as it does not reflect the level of service expected from Giant. This is the employee
  • CJ
    C J
    Dec 21, 2025
    4.0
    Grocery store. Prices keep going up.
  • EA
    Emily A
    Oct 23, 2025
    4.0
    we use this store weekly (sometimes multiple times a week) but we're commonly disappointed by the list of staples we need that are out of stock

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Lorton, VA?

Giant Food is open daily from 6:00 AM to 10:00 PM, with adjusted hours on holidays.

Does Giant Food in Lorton offer delivery services?

Yes, Giant Food offers contactless delivery services in the store's area for customer convenience.

Brand Certified Facts from Giant Food

This information is certified by Giant Food and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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