Dunkin'

3.1
362 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lorton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9425 Lorton Market St, Lorton, VA
22079, United States

Hours

Reviews

3.1
362 reviews
5 stars
132
4 stars
44
3 stars
25
2 stars
33
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and unclean food preparation areas.

Food Quality

Many customers complained about stale or poorly prepared food items, including donuts and bagels.

Staffing Issues

Reviews indicated that the location is often understaffed, leading to slow service and disorganization.

Customer Experience

Overall, the customer experience was negatively impacted by a lack of professionalism and empathy from staff.
  • EP
    emily peralta
    Nov 12, 2025
    1.0
    don’t even bother calling the store, they let it ring with no care for whose calling
  • NN
    Nick
    Oct 24, 2025
    1.0
    Employee chewing on a straw while preparing food and sitting the food on an unsanitary surface
  • AS
    Art Stone
    Oct 24, 2025
    4.0
    Just had a latte while waiting to board the AutoTrain. No food, but drinks were as they should be.
  • RK
    robert kelley
    Oct 4, 2025
    5.0
    Christian The gentleman who helped wait on me today October 4th 2025 at 6:00PM was very pleasant kind and helped make my day better with pumpkin spice. Alot of these workers today are very rude to customers. But Christian cares about his job very clean and his work outfit nice and clean. What a true gentleman.
  • BL
    Bryce Lee
    Sep 12, 2025
    1.0
    Terrible customer service and unbelievably slow. Every time I come here, the staff seems disorganized and uninterested in helping customers. Orders take forever even when the store isn’t busy. Definitely the worst Dunkin’ location I’ve been to — avoid if you’re in a hurry or expect decent service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lorton, VA?

Dunkin' in Lorton is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.