Dunkin'

3.0
364 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lorton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9425 Lorton Market St, Lorton, VA
22079, United States

Hours

Reviews

3.0
364 reviews
5 stars
132
4 stars
44
3 stars
25
2 stars
33
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Food Quality

Numerous reviews mentioned stale or poorly prepared food items, including burnt bagels and incorrect orders.

Cleanliness

The location was often described as dirty, with unsanitary conditions noted in both the dining area and restrooms.

Management Issues

Several customers expressed concerns about poor management and staff training, leading to disorganization and inadequate service.

Inconsistent Orders

Many customers experienced issues with incorrect or inconsistent orders, particularly with drinks and food items.
  • RG
    Rachel Gillum
    Jan 3, 2026
    1.0
    This was never the best Dunkin location, however recently after the renovations it has been really bad. They messed up my coffee and usually I’ll just deal with it but today I asked if I could get it remade and they wouldn’t so I just reordered it. The staff was very rude and I asked for an extra cup and said that I needed to buy a coffee if I wanted a plastic cup. Which I had just done… twice. Long story short I won’t continue to go to this location, I’d rather drive a bit further for better service and quality coffee.
  • CP
    Chummy Bingus Poo
    Jan 3, 2026
    1.0
    So this was a 50/50 Location in your past. 50% of the time you would get the Duncan you go in there to expect, and the other 50% you would get putrid disgusting creek water. With the new renovations that just happened, I had high hopes for the location, but turns out it’s even worse than before. Instead of 50/50. I have gone there three times after the renovation and each time has been horrible. I went in and ordered a iced hazelnut latte with almond milk and Splenda, And for some reason, it didn’t taste right, so I asked them to add a little bit more almond milk and a little bit more Splenda. No big deal, right? Wrong! Instead of adding anything or trying to fix it, she just told me to order another coffee a different way. Whatever I’m not a real big complainer so I ordered the coffee again. It was passable this time, but unfortunately, I asked for an extra cup so I can consolidate the two coffees and maybe try to make the first coffee consumable in anyway with stuff, I have at home so it didn’t go to waste. A relatively easy and simple request after buying three coffees For $22. Nope. This lady just stumbles into the back, grabs me a tiny paper cup for espresso and says “ You have to buy a coffee if you want a plastic cup” Are you serious? Will not be coming back to this location for a very long time I will make the trip down to Woodbridge where at least if my coffee gets served with attitude, at least it taste good. And I don’t have to wait 25 mins. 1/10
  • EP
    emily peralta
    Nov 12, 2025
    1.0
    don’t even bother calling the store, they let it ring with no care for whose calling
  • NN
    Nick
    Oct 24, 2025
    1.0
    Employee chewing on a straw while preparing food and sitting the food on an unsanitary surface
  • AS
    Art Stone
    Oct 24, 2025
    4.0
    Just had a latte while waiting to board the AutoTrain. No food, but drinks were as they should be.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lorton, VA?

Dunkin' in Lorton is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.