Chipotle Mexican Grill

3.6
623 reviews
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Business Details

9447 Lorton Market St, Lorton, VA
22079, United States
(703) 337-4624
https://locations.chipotle.com/va/lorton/9447-lorton-market-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2854
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About

Mexican Restaurant
Chipotle Lorton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9447 Lorton Market St, Lorton, VA
22079, United States

Hours

Reviews

3.6
623 reviews
5 stars
256
4 stars
144
3 stars
61
2 stars
41
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking proper training.

Food Quality

Several customers reported issues with food quality, including undercooked meat, lack of flavor, and instances of food poisoning.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes, often feeling they were not receiving value for their money.

Cleanliness

While some reviews noted cleanliness, others pointed out issues such as overflowing trash bins and unkempt dining areas.

Management Issues

The management was frequently criticized for being rude and unhelpful, contributing to a negative overall experience.
  • S_
    Spencer _
    4 days ago
    2.0
    This place is really struggling the staff are really fed up every time you go here they just look very upset. Now the food is great it’s basic chipotle but what’s bad about this place is the portions I got one of the proteins and they didn’t even give me a full portion I had to ask for more and they said it was going to be extra and I told my self “hey probably just a one time thing” but nope this has happened the past three times I walk out with two bowls for $50 it’s an actual joke. They don’t keep the seating area clean either obviously it sucks that people come in and leave trash everywhere but the workers don’t clean it every time I have gone there.
  • SM
    Senait M
    Dec 31, 2025
    5.0
    Staff are polite and food is delicious as always. I usually order online, it's ready on time and accurate. When dining in, there's no wait and plenty of seats.
  • IL
    Ingrid Oliva Lopez
    Dec 27, 2025
    1.0
    One star, stopped at 7pm and they were out of chicken- closed at 11pm…
  • AM
    Amanda Morris
    Dec 23, 2025
    5.0
    My son and I love coming here. The environment is clean; food is delicious; and the staff is very helpful.
  • ED
    Elias Demeke
    Dec 20, 2025
    1.0
    The customer service is terrible, the employees need better training.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Lorton, VA?

Chipotle Mexican Grill in Lorton, VA is open daily from 10:00 AM to 11:00 PM.

Does Chipotle in Lorton offer pickup and delivery services?

Yes, Chipotle Lorton offers both in-store pickup and delivery services.