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Chipotle Mexican Grill

3.6
(626 reviews)
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Business Details

9447 Lorton Market St, Lorton, VA
22079, United States
(703) 337-4624
https://locations.chipotle.com/va/lorton/9447-lorton-market-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2854
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About

Mexican Restaurant
Chipotle Lorton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9447 Lorton Market St, Lorton, VA
22079, United States

Hours

Reviews

3.6
626 reviews
5 stars
257
4 stars
144
3 stars
62
2 stars
41
1 star
122

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes, often feeling they received less than expected for the price.

Customer Service

Many reviews highlighted poor customer service, with reports of rude staff, lack of attentiveness, and unprofessional behavior from management.

Food Quality

Several customers expressed concerns about the freshness and quality of the food, with some reporting issues like undercooked meat and overall dissatisfaction with taste.

Cleanliness

While some customers noted cleanliness, others pointed out that the dining area was often messy and trash bins were overflowing.

Inconsistency

The experiences varied significantly between visits, with some customers reporting good service and food, while others had negative experiences, indicating a lack of consistency.
  • CN
    Christopher Ngo
    Feb 4, 2026
    1.0
    Alright this is a personal review on one of the staff members. A lady who wears glasses and is what I am assuming in her 40's or 50's. Honestly customer service is fine but my issue is the portion control. I understand that portions have always been an issue/concern for all Chipotles. My issue was the astronomically small portions I was given. This is not about the chicken which is the general upcharge and common complaints. I usually just get double chicken to make up for it and I am willing to pay for the extra charge. My issue is the toppings after. The time I went was not busy and the only line was me and someone behind me so there was no rush. Tell me why she put 1/5 scoops of each topping I asked. I feel rude for asking for more and I asked for more on some toppings 3 times just for it to be ALMOST the amount for one spoon. Why bother using the serving spoons if you give enough for one bite of salsa or corn.
  • KC
    Kev C
    Feb 4, 2026
    5.0
    Fee parking no wifi. Came here for uber pick up which is quick and easy. You do not have to wait in line just go to cashier and ask for pick up usually it is pretty quick. Free water and some seating.
  • SB
    Stephanie Bela
    Feb 2, 2026
    3.0
    I gave it 3 stars because the meat is not fresh. You can smell and taste it's old. Please do something about this before we get food poisoning. Staff is friendly though.
  • TV
    The Real (Veminate)
    Jan 13, 2026
    1.0
    I've been to this Chipotle many times. I swear I get 75% of what I get at any other Chipotle. Oh and if you are ordering online...DO NOT EVEN BOTHER as it's even worse than % I quoted earlier.
  • S_
    Spencer _
    Jan 8, 2026
    2.0
    This place is really struggling the staff are really fed up every time you go here they just look very upset. Now the food is great it’s basic chipotle but what’s bad about this place is the portions I got one of the proteins and they didn’t even give me a full portion I had to ask for more and they said it was going to be extra and I told my self “hey probably just a one time thing” but nope this has happened the past three times I walk out with two bowls for $50 it’s an actual joke. They don’t keep the seating area clean either obviously it sucks that people come in and leave trash everywhere but the workers don’t clean it every time I have gone there.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Lorton, VA?

Chipotle Mexican Grill in Lorton, VA is open daily from 10:00 AM to 11:00 PM.

Does Chipotle in Lorton offer pickup and delivery services?

Yes, Chipotle Lorton offers both in-store pickup and delivery services.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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