Chipotle Mexican Grill

3.6
618 reviews
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About

Mexican Restaurant
Chipotle Lorton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9447 Lorton Market St, Lorton, VA
22079, United States

Hours

Reviews

3.6
618 reviews
5 stars
253
4 stars
144
3 stars
61
2 stars
40
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, particularly from management, leading to a negative dining experience.

Portion Sizes

Many customers complained about consistently small portion sizes and being charged extra for items that should be included.

Food Quality

Several reviews reported issues with food safety, including undercooked meat and instances of food poisoning.

Cleanliness

While some customers noted cleanliness, others pointed out overflowing trash and unkempt dining areas.

Inconsistency

The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.
  • MA
    Marvin Avelar
    Nov 14, 2025
    4.0
    Great food as usual, they have a lot of room for improvement. im glad they now check on lettuce look green and fresh!
  • MN
    Mark Nabong
    Nov 8, 2025
    1.0
    Nothing good to say. I said “Hi, how’s it going” to the person at the counter. She stared at me blankly. So I said Hi again (in case she didn’t hear) and she just kept staring.. waiting for me to order. I know the deal, it’s usually busy, but there was nobody in line so I’m not really sure why she was in a hurry. After asking “Beans?” Her coworker took my bowl out of her hands and took over. She started scooping things I don’t even say. When I asked for Carne Asada, she scooped the bottom like more meat was going to appear then quickly tried to cover a half portion with Pico… which I didn’t want, but okay. Not one person wanted to be there. Not one person was friendly. Not one person seemed to give a damn. Extremely disappointing. When I finally ate my food, there was no flavor, the meat was hard, and everything was cold. Never coming back to this location.
  • HB
    Hfnh BF
    Nov 1, 2025
    1.0
    Very disrespectful, the young lady’s in there always has a attitude
  • NJ
    Noelle Jimenez
    Aug 31, 2025
    1.0
    Went here before i got on the auto train, AWFUL! Staff is rude & incompetent, not enough english speaking staff, and gave me the wrong order!
  • OM
    Orlando Molina
    Aug 11, 2025
    1.0
    The worse food and they don’t even care

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Lorton, VA?

Chipotle Mexican Grill in Lorton, VA is open daily from 10:00 AM to 11:00 PM.

Does Chipotle in Lorton offer pickup and delivery services?

Yes, Chipotle Lorton offers both in-store pickup and delivery services.