McDonald's

3.2
1063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5480 Germanna Hwy, Locust Grove, VA
22508, United States

Hours

Reviews

3.2
1,063 reviews
5 stars
287
4 stars
237
3 stars
176
2 stars
99
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude or inattentive service from employees.

Food Quality

Numerous complaints were made about the food being cold, poorly prepared, or not meeting expectations, with some items described as inedible.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and dirty dining areas, contributing to a negative overall experience.
  • AF
    Angelique Fournet
    1 day ago
    1.0
    This is our nearest McDonald’s so we come here quite often and I don’t know why we keep punishing ourselves. Tonight was yet another in long list of disappointing meals. As you can see in the picture the large fries were basically half full and undercooked, the lettuce was almost nonexistent on the burgers we ordered and the meat on the burger tasted old and reheated. They are always forgetting to put things from our order in the bag. One time I ordered a happy meal and they actually forgot to put the meat on the burger. This is the worst McDonalds I have ever been to. It might be time to stop going.
  • HH
    Heather
    3 days ago
    1.0
    Says they close at 12am and pulled up at 10:45pm Friday. Their speaker said “closed” while their original hours state they close at 11pm anyways, meaning they’re closing earlier than usual. This place has absolute trash management.
  • HH
    Heather
    Nov 5, 2025
    1.0
    There is a lady that works the window for cash. She is the nasty and rude. Intentionally say what over and over and laughs at you. I had to ask to talk to manager just to get my order. Wow cant find a normal employee. She should seriously stop eating there before she cant fit through the door anymore. Totally a horrible experance...................
  • PR
    phillip reynolds
    Nov 2, 2025
    2.0
    Everytime I order through the app for pick up through drive thru. I am always missing sauces for the nuggets, fries are cold or soggy. Or their drink machine is down.
  • AM
    Austin Crow Music
    Oct 31, 2025
    1.0
    Every time I go here it’s the worst experience I’ve ever had. This morning I went to get an egg and cheese McGriddle, and a sausage egg and cheese McGriddle and when I got home both had meat on them. I couldn’t eat it because I don’t eat meat! McDonald’s really needs higher standards for employees because why are so many people unable to read and comprehend what they’re making?

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Locust Grove, VA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 11:00 PM on Sunday.