Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many mentioning long wait times in the drive-thru and for mobile orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders, as well as complaints about cleanliness.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers praising friendly employees while others reported rude or inattentive service.
Management Issues
Several reviews pointed to poor management practices, including lack of organization and inadequate staffing, contributing to negative customer experiences.
TF
Todd Fullmer
Feb 14, 2026
1.0
Being handed a food bag out the window by an employee who not only did not even look in my direction but had her head turned to another employee having a conversation in Spanish is not what I would consider a acceptable interaction with a paying customer. No hello No thank you No anything other than a hand holding a bag. I do not expect a 5 star or white glove service at McDonalds but I do not expect to have ZERO acknowledgment. 8:20 am Saturday morning Feb 14 2026 in case anyone in management cares to take any corrective action.
So the owner response is to go to another link to provide details for the customer care team. How about you just read the review that I had provided?? It states the issue clearly to include the date, time and location. Just read it and correct the issue if you care to.
AA
Aaliyah
Feb 4, 2026
3.0
just stopped by a bit ago with my family to get food . the new overnight manager, amy . is amazing! so kind , respectful, all of the above
LC
LKA Cole
Jan 29, 2026
1.0
I have been comin to this McDonalds for probably about 15 years and as far back as i can remember, they only put your sauces in the bag at the drive through maybe 25% of the time and that is being generous. I mean genuinely how hard is it to read a screen and fill a bag with what it says on the screen? Craziest part is they are never busy when im going through the drive thru. Maybe one or two other cars at a time max. Its sad. You need the sauce for your meal bruh.
KM
kristen merritt
Jan 18, 2026
1.0
Absolutely WORST and SLOWEST service
JG
J G
Jan 6, 2026
1.0
I had a bad experience at another McDonald's recently, so this visit mattered. Tonight's McDonald's experience should've been cancelled and not picked up. Some bothersome black dude before I even got into the building, no one greeted or talked to me, I'm left waiting while ignored, everyone's avoiding eye contact like they're turning the other cheek while I'm having a negative/draining experience. After waiting, I leaned over the counter a bit and asked someone if I should leave, and rather than their answering another employee stepped in. If I thought that was what was going to be at the store I would have cancelled and not picked up; the app I was using even stopped working right afterwards. No thanks. I've had some good experiences with the brand but this was not one of them. Another day, perhaps.
What are the regular hours of operation for McDonald's in Locust Grove, VA?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 11:00 PM on Sunday.
What are the delivery service hours for this McDonald's?
Delivery is available Monday through Friday from 5:00 AM to 10:30 PM, and on weekends from 6:00 AM to 10:30 PM.
How can I order McDonald's food online or via mobile apps?
You can order through the McDonald's App available on the Apple App Store and Google Play, or by using the delivery website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's Locust Grove?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is one of the available services at this McDonald's.
What other restaurants are nearby McDonald's at 5480 Germanna Hwy?
Nearby restaurants include Subway, Two Brothers Restaurant (Italian and American cuisine), Lin's Garden (Chinese and Asian cuisine), and Eleni's Restaurant (Greek cuisine).
Are there any convenience stores or gas stations near this McDonald's?
Yes, Sheetz and 7-Eleven convenience stores and gas stations are located nearby for your convenience.
Where can I find banking or ATM services near McDonald's Locust Grove?
Nearby banking services include Wells Fargo Bank, WELLS FARGO BANK, Wells Fargo, and a PNC ATM for your banking needs.
Are there any historical landmarks close to McDonald's Locust Grove?
Yes, you can visit local landmarks such as Grant's Headquarters and Ellwood Manor near McDonald's for some historical interest.
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