Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
406 reviews
5 stars
277
4 stars
58
3 stars
18
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and efficient staff, others reported rude behavior and lack of attention.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions, impacting customer experience.
Food Quality
While many customers enjoyed the smoothies and food, there were complaints about poor preparation and quality, including burnt items and incorrect orders.
Service Speed
Customers experienced long wait times, with some reporting delays even when the store was not busy, leading to frustration.
Employee Attitude
There were multiple mentions of employees appearing disinterested or unprofessional, affecting the overall atmosphere and customer satisfaction.
- JAJamie Alvis-RodriguezOct 22, 20254.0It's a great smoothie shop 😋
- PSprince swippingOct 12, 20251.0So far this the worst tropical smoothie cafe i have ever been to. Poor customer service, table were not clean, employees work as if they were force to do so. I should have known i that i have come to the worst tropical when i was wondering why most of the customers waited for their doesn’t have a happy face.i called when i was on my way to place order but nobody answered so i drove there. There was absolutely no one on the front desk. It took me 6 minutes for someone some with a hoodie to take my order because she was having good time at the back with her colleagues. Everyone here works as if they dont care about anything, no seriousness, they very slow. Cashier took my oder and ask for my name after wait for 6 minutes. I was 3rd in line but it took me 21 minutes before i was serve. I was watching how this people were working, cashier doesnt stay at her post and she is not helping the backline either. Backline people working so majestically and doesn’t give a damn about anyone. Some customers came and left. I wonder how long it took the people i met spent before getting their food cos none of them look happy. While i was waiting for my food, i decided to call their number to see if they will respond. I called and the phone was ringing but nobody answered the phone. I decide to check their reviews for this location before knowing i was at the wrong place. When my food was ready they just call their number to name of the food while they took my name and those customers who came late, some of them order the same who and how they dont call by the name make it difficult if the food is yours or not. People taking other peoples food and returning it. This is the bad experience ever and i recommend that nobody comes to this tropical cafe. I like the one in Woodbridge the most because i live close to that area. I just came to this one because my job sent me here and this was 5 minutes away from my customers.
- JGJorge GomezSep 24, 20251.0I got lied in my face about the Discount i supposed to have for doing the Survey. The young lady at the register told me it was already done . Why lied ? If you don’t know the procedure just let the customer know. It's not the $1.99 at all , it's just principles ...basic principles. .
- TTTimothySep 16, 20255.0My daughter loves the jetty smoothie with chocolate
- CBChristopher BescherAug 23, 20255.0Cashier was very polite and fast and smoothies like all the other shops no complaints 🤷
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday to Friday from 9:00 AM to 8:45 PM, Saturday until 7:45 PM, and Sunday until 6:00 PM.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
They specialize in fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, and acai bowls with options suitable for vegan and gluten-free diets.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer curbside pickup and in-store pickup?
Yes, customers can choose in-store pickup, curbside pickup, same-day delivery, or regular delivery.
Is there a mobile app available for ordering at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe has a mobile app available on both the Apple App Store and Google Play for ordering ahead and delivery.
What are the nearby restaurants to Tropical Smoothie Cafe where I can explore more dining options?
Nearby, you can find Chicken Rico, a Latin American restaurant, The Loudoun Kitchen & Bar, an American restaurant and bar, and Taste Of Lebanon, a Lebanese and Mediterranean restaurant.
Are there any nearby real estate agents if I am visiting Tropical Smoothie Cafe and interested in local properties?
Yes, several real estate agents and agencies like Patty Sargent, Mary Wisker, Reannon White, Jessica Saleck, Tanya Spotts, Glorias Real Estate Solutions, and Christian Mollitor are nearby.
What options do families with children have at Tropical Smoothie Cafe?
Tropical Smoothie Cafe welcomes families and offers a children's menu alongside healthy snacks, smoothies, and meals suitable for kids.