Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared menu items.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and the presence of insects.
Speed of Service
While some customers experienced quick service, many others reported long wait times and slow service, especially during busy hours.
Positive Staff Interactions
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
SS
Shafiq Sadiqi
Nov 9, 2025
1.0
The ground was super messy, the table and chairs were dirty and we also saw a big spider on the soda Machine, not recommended at all.
MC
Mario Cruz
Nov 6, 2025
5.0
This place is good to go because it’s not just average. They actually fix your orders or adjust to your accommodations on your order and they have young and polite workers there it’s always nice to see them because in the work place environment they are happy talking to themselves and making connection. Food is good, never got an order wrong. Great stuff from this place.
MY
Maranatha Lam Yuen
Oct 30, 2025
1.0
This restaurant is probably the most awful McDonalds I’ve been to in all my years. The staff is incredibly rude and they do their best to make you aware of when they are leering at you. My sister went in last night to participate in the monopoly event (of which there are signs everywhere) and the Hispanic girl at the register was huffing and puffing about how she doesn’t understand and while my sister was trying to explain herself more thoroughly she eventually just waved her off and walked to the back. We were then assisted by a sweet lady that came and helped us but we heard the girl conversing with a man behind her in Spanish, as they both looked at us with disgust. My sister is the sweetest person and would not report them but it was incredibly unprofessional. Earlier today in the drive thru, I asked before I ordered coffee if they still had the cups with stickers on them for the monopoly event and they said yes. They gave me the cups without them, and then proceeded to get annoyed and throw two fry boxes at me when I asked where the stickers were. I also paid for four coffees. The staff is horrible and unprofessional and if they do not want people to participate in the monopoly event why are there signs up everywhere? Do better.
GP
G S P
Oct 23, 2025
3.0
I’ve been to this McDonald’s a many times and overall it’s a pretty standard experience. The service is generally quick and friendly, which is great. The rest of the menu items are fine too.
However, I have to call out a couple of things. The Filet-O-Fish and the McNuggets are often just way too dry. It honestly feels like they’ve been fried multiple times over, which makes them almost inedible. That’s probably my biggest gripe with the food quality here.
My main issue, though, is with the McDonald’s app for this location. When you try to order a Coke Zero, you only get one size option: medium. There’s no small or large, which is pretty inconvenient if you want a different size. Other than that, everything else is perfectly fine.
Just a heads up to anyone using the app and craving a different drink size—hope they fix that soon!
CJ
Chase Johnson
Oct 4, 2025
4.0
Its McDonald's but like every restaurant flies inside. Even if youre waiting at the register it takes time before they come get to you. Food was hot and fresh though!
What are the operating hours of McDonald's at 965 Edward Ferry Rd, Leesburg?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the drive-thru at McDonald's in Leesburg open all day?
Yes, the drive-thru is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, they provide delivery including same-day and no-contact delivery services.
How can I order food from McDonald's in Leesburg through my mobile device?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through their online ordering link.
What payment options are accepted at McDonald's on Edward Ferry Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program for frequent customers?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Are there any other fast food restaurants near McDonald's at 965 Edward Ferry Rd?
Yes, nearby fast food options include Taco Bell, Chipotle Mexican Grill, and Burger King, perfect for variety if you want to explore different tastes before or after your visit.
What nearby services can help if I need automotive assistance while visiting McDonald's?
You can find AAA Tire & Auto Service and multiple gas stations like Sheetz and Exxon nearby for automotive repairs and fuel.
Are there any nearby attractions or parks close to McDonald’s in Leesburg?
Balls Bluff Battlefield Park, a historical landmark and park, is nearby and can be a nice place to visit for some outdoor time before or after your meal.
What types of services are available at this McDonald's location?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi for customers.