McDonald's

3.5
1015 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
965 Edward Ferry Rd, Leesburg, VA
20176, United States

Hours

Reviews

3.5
1,015 reviews
5 stars
375
4 stars
223
3 stars
156
2 stars
81
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

Many reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared menu items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and the presence of insects.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service, especially during busy hours.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • SS
    Shafiq Sadiqi
    Nov 9, 2025
    1.0
    The ground was super messy, the table and chairs were dirty and we also saw a big spider on the soda Machine, not recommended at all.
  • MC
    Mario Cruz
    Nov 6, 2025
    5.0
    This place is good to go because it’s not just average. They actually fix your orders or adjust to your accommodations on your order and they have young and polite workers there it’s always nice to see them because in the work place environment they are happy talking to themselves and making connection. Food is good, never got an order wrong. Great stuff from this place.
  • MY
    Maranatha Lam Yuen
    Oct 30, 2025
    1.0
    This restaurant is probably the most awful McDonalds I’ve been to in all my years. The staff is incredibly rude and they do their best to make you aware of when they are leering at you. My sister went in last night to participate in the monopoly event (of which there are signs everywhere) and the Hispanic girl at the register was huffing and puffing about how she doesn’t understand and while my sister was trying to explain herself more thoroughly she eventually just waved her off and walked to the back. We were then assisted by a sweet lady that came and helped us but we heard the girl conversing with a man behind her in Spanish, as they both looked at us with disgust. My sister is the sweetest person and would not report them but it was incredibly unprofessional. Earlier today in the drive thru, I asked before I ordered coffee if they still had the cups with stickers on them for the monopoly event and they said yes. They gave me the cups without them, and then proceeded to get annoyed and throw two fry boxes at me when I asked where the stickers were. I also paid for four coffees. The staff is horrible and unprofessional and if they do not want people to participate in the monopoly event why are there signs up everywhere? Do better.
  • GP
    G S P
    Oct 23, 2025
    3.0
    I’ve been to this McDonald’s a many times and overall it’s a pretty standard experience. The service is generally quick and friendly, which is great. The rest of the menu items are fine too. However, I have to call out a couple of things. The Filet-O-Fish and the McNuggets are often just way too dry. It honestly feels like they’ve been fried multiple times over, which makes them almost inedible. That’s probably my biggest gripe with the food quality here. My main issue, though, is with the McDonald’s app for this location. When you try to order a Coke Zero, you only get one size option: medium. There’s no small or large, which is pretty inconvenient if you want a different size. Other than that, everything else is perfectly fine. Just a heads up to anyone using the app and craving a different drink size—hope they fix that soon!
  • CJ
    Chase Johnson
    Oct 4, 2025
    4.0
    Its McDonald's but like every restaurant flies inside. Even if youre waiting at the register it takes time before they come get to you. Food was hot and fresh though!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 965 Edward Ferry Rd, Leesburg?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-thru at McDonald's in Leesburg open all day?

Yes, the drive-thru is open 24 hours a day, every day of the week.