Giant Food

4.2
601 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
61 Catoctin Circle NE, Leesburg, VA
20176, United States

Hours

Reviews

4.2
601 reviews
5 stars
329
4 stars
160
3 stars
65
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about specific employees and instances of perceived discrimination.

Product Quality

Customers generally appreciated the quality of produce and selection of items, though some reported issues with freshness and expired products.

Pricing

Feedback indicated that prices are often higher than competitors, with some customers expressing frustration over perceived high costs and pricing practices.

Store Cleanliness

The store is often described as clean and well-stocked, but there were complaints about restroom cleanliness and maintenance.

Self-Checkout Experience

Many customers found the self-checkout process frustrating, citing issues with the system and staff oversight.
  • TC
    Tom Cortese
    Nov 14, 2025
    1.0
    i will never come back here. the store didn't have what i was looking for so i left without purchasing anything and an employee named Wendy accused me of stealing and followed me out of the store threatening to find where i live and send the police.
  • EH
    Ethan Hamilton
    Oct 2, 2025
    5.0
    They are always very friendly at this Giant and the quality of the produce is good.
  • NG
    Nilson Zelaya Gomez
    Oct 2, 2025
    2.0
    I love this place, it’s nice and all, but this employee named Wendy Bragg is the worst ever. She accused me and my friend for talking with an employee when I was trying to exchange my bucket of coins. Then she accuses my friend for stealing a bottle of tea when he was literally paying for it at the self checkout. She even threatened us that if we dont leave the store, she would hit us.
  • MH
    Michael Hart
    Sep 8, 2025
    1.0
    Im from out of state couldn't believe they charge 10 cents per bag. These things cost less then a cent a piece to make. The store puts items on sale with fine print. Dont shop this store.
  • MF
    Muhammad Faheem
    Sep 5, 2025
    5.0
    I had one of the best customer service experiences at this store thanks to Bradford. While I was searching for an item, he kindly approached me and asked if I needed help. His warm, friendly personality and genuine willingness to assist truly stood out. It’s rare to find someone who not only does their job but also makes customers feel valued and appreciated. I also want to recognize the pharmacy associate I met between 7–8 PM today. I regret I didn’t catch his name, but he went above and beyond to provide outstanding service. He not only guided me with great care but even applied the best coupon available to maximize my savings. That level of thoughtfulness and effort is truly exceptional. Bradford and the pharmacy team represent the very best of what customer service should be. If there were an option to give more than 5 stars, I absolutely would.

Frequently Asked Questions About Giant Food

What are the operating hours for Giant Food in Leesburg, VA?

Giant Food in Leesburg is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer delivery and in-store pickup services?

Yes, Giant Food offers both delivery and in-store pickup services, including safe curb-side pickup and contactless delivery.